ITIL’s Role in Innovation, Talent Retention & Stronger Partnerships
Story at a Glance
* ITIL enhances IT service management (ITSM), turning it into a strategic asset for business growth.
* Strengthens vendor relationships, with 93% of organizations reporting improved supplier collaboration.
* Boosts talent retention, as clear IT processes create better career development opportunities.
* Accelerates innovation & automation, helping 75% of companies