Latest

AI. Imagine this scenario: A traveler goes on a camping trip and decides to extend their RV rental during their trip. However, when they try to call customer service for help, they have a difficult time getting through and are redirected multiple times. The process becomes frustrating and causes them

Virtual assistants and a chatbot are powerful business tools that provide a strong return on investment while enhancing the customer experience. By 2030, chatbots and virtual assistants powered by artificial intelligence will handle 30% of customer interactions that would have otherwise been handled by a human agent, a significant increase

Today, data leaders are expected to not only provide business intelligence to management, but also to make organizations more efficient, improve business value, and promote innovation. They must ensure that data strategy aligns with business strategy and create a data-driven culture in which the entire organization can use automation and

Recently, ChatGPT, a product of OpenAI, has received a great deal of attention from people all over the globe. This is a major achievement for the field of generative artificial intelligence (AI) developments and the underlying technology that supports many applications. This marks the end of a successful year for