What is the “The Cloud”?
The healthcare situation in the United States isn’t exactly new, but it’s growing worse quickly. Annual industry spending has risen to $3.8 trillion, accounting for approximately one-fifth of the country’s GDP. Despite their efforts, healthcare organizations are unable to enhance the lives of their patients or practitioners. Life expectancy in the United States fell in 2020, and 80% of patients stated their clinician was burned out during a recent visit. According to a recent Forrester Research analysis, “the United States healthcare system is broken, and the decisions that healthcare leaders make in the next 10 years will decide the outcomes of the following 50.”
Despite the pain, Forrester sees glimpses of promise for the future. During the COVID-19 pandemic, healthcare institutions were compelled to significantly accelerate their digital transformation timelines, with new care delivery models such as telehealth gaining widespread adoption. To maximize these gains and manage unintended repercussions of the quick shift, such as the proliferation of inadequate or biased analytics tools, healthcare leaders must think strategically and act decisively.
The challenge for healthcare organizations will be to enable the ongoing transformation of healthcare while limiting costs, guaranteeing high-quality experiences, and ensuring security and compliance. To support the industry paradigm shifts outlined by Forrester, such as preemptive and prescriptive care, value-based care, and hospital-at-home, new technologies will be required. Consumers today want improved data protection and privacy, even while information is used in unique ways to improve outcomes. Healthcare personnel deserves better working conditions to reduce burnout and achieve more for their patients.
With these difficulties in mind, Forrester surveyed healthcare leaders from across the industry to determine the most important issues for strategic planning and operations today. Their responses reveal critical new healthcare IT priorities.
Ensuring Cybersecurity and Data Protection at All Costs
According to the Forrester analysis, “a more connected healthcare ecosystem will only increase the threat level for cyberattacks,” making zero-trust across hospital systems, devices, and employee endpoints more vital than ever. Protecting patient data is important not only for gaining consumer trust but also for ensuring that this data can give maximum value to the business, from analytics to cost control.
Delivering More for Patients — in More Places
Rather than forcing patients to visit their providers, developing patient-centered models bring treatment to them wherever they are, from virtual environments to their own homes. Healthcare IT must offer high-quality experiences for both patients and clinicians, regardless of where and how they interact. Organizations will need to optimize the ways electronic health records (EHRs), consumer apps, devices, and other systems exchange, analyze, and analyze data as part of this more fluid and flexible approach to care delivery.
Redefine Success
Organizations must create more cost-effective and accessible ways to deliver care to minimize endemic injustices across our healthcare system. Progress on this front will need an industry-wide effort that includes insurance companies, payers, and healthcare systems. The mandate for healthcare IT will be to provide the flexibility and efficiency that these changes require, to optimize costs to assist increase affordability, and to ensure that clinicians are fully enabled to provide the best possible treatment in any new context.
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