How equipped are businesses to begin their IT and digital sustainability journey?
ITIL has directed my IT service management (ITSM) abilities and career, given me self-assurance, a c...
How competent are businesses in effectively managing tornado of change in cloud computing, which is ...
Companies are always looking for new methods to handle their service management problems. However, s...
The Chief Information Officer (CIO) function is now closely tied to company strategy and value devel...
Learning is a lifetime process, and we are now faced with more flexible ways of functioning in a qui...
Customers’ expectations have shifted as a result of both natural evolution and Covid-19.
What characteristics, talents, and organizational culture contribute to today’s successful service m...
Maturity in a service organization is measured by capabilities, processes, procedures, and how succe...
How ubiquitous is Bimodal IT seven years after Gartner’s definition, and has it established itself a...
IT service management (ITSM) talent is in higher demand than ever before.
ITIL v4 replaced ITIL v3 almost exactly three years ago, in one of the most significant modification...