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The endpoint is a critical component of every Citrix project. The endpoint, like the underlying computing and storage infrastructure, is an important component of the overall system and may influence the strength of security, simplicity of maintenance, and quality of the user experience.
Let’s take a look at some things to think about as you work toward your ideal thin-client endpoint.
A Linux-based operating system is appropriate for gaining access to Citrix Workspace. Linux-based endpoints need little resources, are incredibly secure, offer easy maintenance tools and plenty of driver support, and can result in significant cost savings. These Linux-based operating systems might differ from one manufacturer to the next. You should evaluate the security of the operating system in question, and it should be read-only and have just a few software packages running that work independently. Secure communication between the various components of the thin-client endpoint solution is also required (device, client, server, gateway, etc.).
Citrix has enabled you to centralize user workspace management, and so should the endpoint solution. You should be able to change the setup from anywhere. Many endpoint solutions now include a gateway to securely control and monitor those endpoints, as many users work from home or in hybrid environments. The administration tool should allow you to configure the Citrix Workspace client in every way conceivable. Some solutions will even allow you to make configurations that are normally done through the command line in a simple GUI. These solutions should also give visibility monitoring and reporting.
Some suppliers are faster than others in upgrading their operating systems to support the most recent Citrix Workspace app versions. Staying current guarantees that you have the most up-to-date features, which is especially critical if the upgrades impact security.
When a program, such as Citrix Workspace, is upgraded, certain vendor systems demand a whole OS update. Others can only adjust that component, making improvements easier to make. Choose a program that allows you to schedule app or OS updates and can automate the entire process. Some tools distribute updates from device to device rather than to all devices at once, which uses less network capacity.
Customers frequently select thin-client endpoints that are incapable of handling changing needs, particularly when it comes to endpoint-connected devices such as printers, scanners, and signature pads. Consider the present or future peripherals you will want to connect to your endpoint and include them in your testing of any solution, especially if you are transitioning to a Linux-based OS; you should also use the thin-client vendor’s support and expertise to guarantee peripherals function.
The refresh cycle for the thin client you select should be at least twice as long as a standard desktop cycle. Many clients are astonished to learn that thin client pricing is sometimes greater than PC prices. However, in addition to price, you must consider their durability. When using fanless, small PC technology, energy consumption may be reduced to 10% of that of a regular PC. Don’t settle for the cheapest hardware. Saving $100 to $200 today may come back to haunt you later. Many customers have chosen a less expensive choice only to discover that it does not meet later requirements such as additional monitor support, additional apps, a higher screen refresh rate, new peripheral devices, and so on.
Most thin-client suppliers also allow you to reuse PCs. You might migrate your PCs from their present operating system to a Linux-based operating system and reap the benefits of a thin-client endpoint solution. In the case of existing PCs in your firm, you may extend their life and save money. You can even select your hardware vendor and reuse such devices utilizing thin-client vendor technologies. In any case, the thin-client provider should be able to provide advice on optimal hardware specifications as well as performance expectations.
Because vendor licensing for thin-client endpoint solutions varies, you must locate a vendor who meets your technical requirements while also meeting your licensing requirements. Some suppliers charge a fee for both the operating system and the administration tool. Some companies charge for certain aspects of the management tool. Some provide subscription licensing with varying levels of user count flexibility, while others employ a perpetual license model. When it comes to reusing endpoints, some manufacturers use MAC addresses to license them, while others use a more flexible central-licensing technique. Depending on the manufacturer, licensing might also be per concurrent or per identified device. There are several possibilities, so make sure you have these insights while making your decision.
When you choose a thin-client endpoint solution, you are entering into a partnership rather than merely purchasing new hardware and software. You should be aware that end-user computing is not always simple, and problems do arise. Your vendor should be attentive and give the assistance you require. That is why you advocate including a PoC in the screening process. The majority of thin-client endpoint initiatives need back-and-forth communication between the client/partner and the provider. It is critical to success. Proper proof of concept should help you succeed in the long run. After all, you’ll most likely have the thin-client endpoint solution in place for at least ten years. You should get the impression that the vendor is invested in your success and will provide you with the assistance you require as requirements alter.
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