SalesForce Administrator Certification

Posted by Marbenz Antonio on May 19, 2023

How Salesforce certifications can boost your career (and where to start) |  InsiderPro

What is a Salesforce Admin Certification?

The Salesforce Admin Certification demonstrates that the candidate possesses the necessary skills and expertise for the Salesforce Administrator role. Before pursuing more advanced certifications, it is essential for every candidate to successfully pass the foundational certification.

This certification evaluates the candidate’s understanding of key functionalities including user setup, organization setup, workflows and mobile integration, standard and custom objects, sales and marketing applications, security and access management, and more.

There are two exams available for obtaining the certified administrator designation: Salesforce Administrator and Salesforce Certified Advanced Administrator.

Now, let’s delve into the comprehensive guidelines for obtaining the Salesforce Administrator Certification.


Candidates who are preparing for the Salesforce Admin Certification Exam are required to have relevant experience. The Administrator should possess practical knowledge and understanding of the exam objectives.

The exam encompasses a comprehensive assessment of the Salesforce platform, including its features, functions, configurations, and management options. The Administrator should be proficient in utilizing the cloud-based Sales, Service, and Collaboration solutions provided by the platform. It is essential for the candidate to have a strong command of the platform and its capabilities.

Exam Fees

The price of the Salesforce Admin Certification Exam is $200, and any applicable taxes in your region will be added. In the event of a first-time failure, each subsequent attempt will incur a fee of $100, plus tax.

Salesforce Training Material

Salesforce provides candidates with an examination guide specifically designed for the Salesforce Admin Exam. This guide consists of comprehensive training materials, recommended courses, online classes, and guidelines to support the maintenance of the certification.

Additionally, Salesforce offers its own learning platform called Trailhead, which assists candidates in obtaining and showcasing the necessary skills.

The training materials encompass detailed preparation guidelines for obtaining the Salesforce Administrator Credential and instructions for studying specifically for the Administrator Certification Exam. Moreover, Salesforce’s Trailhead Virtual Bootcamp offers interactive sessions facilitated by instructors who hold Salesforce certifications, allowing for live coaching and the opportunity to engage in Q&A sessions with fellow candidates.

Options to take Certification Exam

There are both on-site and online options available for taking the test.

On-site: You have the option to take the test at a Salesforce-certified training facility in person. A comprehensive list of Salesforce examination centers can be found on the Salesforce online portal, and it is essential to schedule an appointment ahead of time. This choice is highly recommended for individuals who prefer a traditional testing environment, free from distractions, with strict rules and the constant supervision of an invigilator.

Online: If there are no exam centers available in your area, you have the option to take the exam online from the comfort of your home or workplace. However, to ensure integrity, it is necessary to install monitoring software on your computer. Additionally, an external webcam that can provide a full view of your desk and computer setup is required to meet the examination requirements.

Exam Instructions

The instructions for the Salesforce Admin Certification Exam are as follows:

  • The exam will consist of 60 questions with multiple-answer choices.
  • There may be five questions that are not counted toward the final score.
  • To pass the exam, a minimum score of 65% is required, meaning the candidate must answer at least 39 questions correctly.
  • Candidates will have a total of 105 minutes to complete the test.
  • The exam can be taken either at a test center or remotely on a computer.
  • It is recommended to attempt all questions since there is no penalty for incorrect answers.
  • Each question carries equal weight, regardless of whether it is a single-choice or multiple-choice question.
  • Candidates have the option to mark questions for review before submitting the test.
  • The Salesforce Administration Certification Exam does not permit the use of any paper or online materials.
  • The passing score for the exam is 65%.

Exam Validity

Salesforce Certifications have a validity period of four months. To maintain the certification, individuals are required to complete the maintenance module on Trailhead three times a year during the spring, winter, and summer. Initially, there is a fee of approximately $200 associated with the maintenance module. However, if the certification exam is passed on the first attempt, two additional attempts can be taken for free within the same year. In the event of an unsuccessful first attempt, the cost of a second attempt is approximately $100.

Average Salaries

Acquiring Salesforce Certifications enhances the credibility of one’s Salesforce knowledge and skills. Being accredited by Salesforce signifies expertise in the field. Given the high demand for Salesforce Administrators, the average annual salary for a Salesforce Administrator ranges from $110,000 to $120,000.

Resources to Prepare for Salesforce Admin Certification Exam

For individuals preparing to take the Salesforce Admin Certification test, there are ample study materials available. Below is a compilation of reliable resources that you should consider using:

Complete Salesforce Administrator Certification Course by Udemy

The Complete Salesforce Administrator Certification Course is specifically tailored for individuals new to Salesforce administration. This course offers more than 10 hours of video instruction and is regularly updated to align with the latest Salesforce release. The course is highly commendable, featuring well-presented content, excellent video quality, and remarkable ease of comprehension for learners.

Salesforce Administrator Certification by Whizlabs

The Whizlabs Salesforce Admin Certification enables administrators to validate their expertise in Salesforce applications, configuration, and management. With over 100 practice tests, this certification program offers a comprehensive preparation experience. The practice tests closely resemble the actual exam and provide detailed explanations for the answers, ensuring a thorough understanding of the material.

Salesforce Administrator Certification Training Course by Simplilearn

The online training material provided for a duration of 12 hours aligns with the official Salesforce Certification Guide. The Salesforce Admin Certification Training Course offered by Simplilearn serves as a valuable opportunity for candidates to establish their credibility within the Salesforce community. The course incorporates virtual laboratories, allowing candidates to apply their knowledge to real-world challenges and engage in capstone projects using authentic data sets. This hands-on approach facilitates practical learning and enhances the candidate’s skill set effectively.

Salesforce Training Course: Administrator and App Builder Certification by Edureka

Edureka provides specialized online Salesforce training delivered by experts in the field. This training program is designed to aid candidates in their preparation for the Salesforce Administrator Exam (ADM 201) as well as the Platform App Builder (CRT 403) certification exam.

The Salesforce Training Course: Administrator and App Builder Certification by Edureka offer comprehensive learning opportunities for candidates. It covers various topics such as setting up workflow automation, creating insightful reports and dashboards, ensuring data cleanliness during import and maintenance processes, and customizing applications. Candidates will gain proficiency in customizing page layouts, fields, tabs, and business processes, enabling them to tailor their Salesforce experience to specific organizational requirements.

Salesforce Administrator Certification – Pass in by Udemy

The Salesforce Administrator Certification Course offered by Udemy is designed to assist candidates in successfully passing their Salesforce Certified Administrator Exam on their first attempt. This course provides valuable tips and tricks that can enhance the candidate’s exam preparation. It comprehensively covers all the essential functions and features that candidates need to be familiar with in order to excel in the Salesforce Admin Certification Exam.


Certification has become a popular choice among Salesforce professionals for improving their job prospects and advancing their professional growth. Many experienced individuals have witnessed financial benefits due to their increased employability.

Salesforce offers a flexible learning experience through its online portal, allowing individuals to learn various Salesforce skills at their own pace and from any location. If you prefer a guided learning approach, you can refer to the aforementioned courses. Seasoned professionals seeking new job opportunities can also utilize the Salesforce Trailhead to receive assistance in preparing for the Salesforce Administrator test.

With determination, dedication, and a commitment to mastering the Salesforce platform thoroughly, achieving Salesforce certification is well within your grasp.

Here at CourseMonster, we know how hard it may be to find the right time and funds for training. We provide effective training programs that enable you to select the training option that best meets the demands of your company.

For more information, please get in touch with one of our course advisers today or contact us at training@coursemonster.com

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