Recent PwC 2022 Global Risk Management Survey results provide a window into senior leaders’ opinions on their companies’ operations. The report begins with a few well-known highlights that reflect reality:
Digital transformation and risk management are more important than ever because of these issues. What, if any, differences exist between them? Despite what their names might imply, they are very closely linked.
Simply said. The question of whether that is a wise business choice is another. As we previously mentioned, strengthening an organization requires many different puzzle pieces, but each of those puzzle pieces has a common thread: Risk assessment.
You see, a strong risk management program helps a business make decisions with objective and clarification:
These simple examples demonstrate that there is a risk issue at the heart of every strategic problem. Additionally, as we previously saw, the organization’s risk appetite will play an important role in determining the program’s maturity and posture. It is similar to running a digital transformation strategy.
A “heat score” matrix has probably been observed throughout your professional travels. They are color-coded scores that convert a qualitative evaluation into a quantitative score and are intended to help people make decisions quickly. These matrices are great resources when things are tense, such as in incident response or crisis management scenarios. However, they are less effective for strategic planning.
Complex solutions are not always necessary for complex issues. In truth, basic solutions are usually best, with the warning that implementation may be challenging and complicated. For instance, they are aware that they must go from point A to point B to solve my complex problem, but I may find it challenging to make the trip.
Keep in mind that decision-makers have the time, patience, and tolerance necessary to navigate a difficult or excessive solution. A board or C-suite may require answers to important questions like:
Even if careful preparation calls for it, they just want to know the specifics of the trip (from point A to point B), not every rest stop along the way. The final question is: “What are the risks and investment returns if we proceed down this path of digital transformation? “Risk management and digital transformation are linked, thus we need a basic foundation to approach the challenging issue.
What tools do we have then for strategic planning? We already have a solid introduction. This is a summary:
These processes, however simple they may seem at first glance, are complex and full of subtleties. Technical difficulties could include establishing your disaster recovery capabilities before and after a change, for instance. You might also need to decide whether to deploy 5G/edge technologies or whether artificial intelligence is a good fit for your company.
Then there are non-technical difficulties that will demand top performance from your chief information security officer. Staff members that are technical and non-technical will be required to communicate in a common language, which is almost often dollars and cents.
One of the keys to success is also commonality. You need to have trust that people are being honest with you to make wise decisions.
Some excellent industry frameworks focus on risk management and business continuity, including NIST SP 800-30, SP 800-34, and ISO 22301. Whatever framework you have implemented, there are a few conditions that must be met for it to be effective:
The idea is to have shared understandings. If there are benefits, they can be very great, and if not, there may be consequences that are plain awful. You risk irritating your staff and decision-makers by asking them to define risk. Precision and definition will stop that.
In conclusion, digital transformation is risky even if it can happen without risk management. On the other hand, if your risk management program isn’t based on transformation ideas, it can be an opportunity just waiting to be taken use of. Finally, one cannot be accomplished without the other.
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