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Microsoft Security experts detail the next step after Compromise Recovery

Experts on demand: Your direct line to Microsoft security insight, guidance, and expertise - Microsoft Security Blog

Who is CRSP?

The Microsoft Compromise Recovery Security Practice (CRSP) is a global team of cybersecurity experts with deep expertise in securing an environment after a security breach and helping you prevent a breach in the first place. They operate in most countries and work with both public and private organizations. We focus on reactive security initiatives for our clients as a specialty team inside the more significant Microsoft cybersecurity activities. The following are the primary sorts of projects we work on:

  • Compromise recovery: After a compromise, customers regain control of their surroundings.
  • Rapid ransomware recovery: Restore business-critical applications while limiting the consequences of ransomware.
  • Advanced threat hunting: Proactively monitor an environment for the existence of sophisticated threat actors.

How to update your security processes?

Afternoon on Friday. Every Friday afternoon is the same. The phone rings and yet another company’s IT system has failed, resulting in anything from data loss to ransomware. The CRSP team handles contracts, and we’re off to get to work. Sometimes we work magic, sometimes we get fortunate, and sometimes it’s simply a lot of hard work, but we always end up in a stable and safe atmosphere. But what happens to the company after that?

In general, a compromised recovery entails forcing a number of security modifications that should have been done during the previous years, usually within six weeks. It’s exhausting, and it alters how administrators operate and how systems fail. The primary objectives are to reclaim power, maintain control, and instill this mentality in the consumer.

We’ve seen a lot of situations of inattentive operating processes that work because they’re simple, work because they’re based on legacy software, and are inexpensive, but they all ultimately allow an attacker to exploit the systems. In a recent situation, the lowest bidder was awarded IT management and given all of their support engineers Domain Admin access, which they utilized to sign in everywhere. As a result, when an employee opened an email attachment by accident, the attacker gained immediate Domain Admin access and the takeover was completed fast. The environment was encrypted a few hours after the click.

Even if we make several technical modifications, the most significant ones are new environmental administration methods and procedures. The delivery includes the tier model, privilege access workstations, and other tools, as well as specific processes for how new machines are installed, administrator accounts are to be utilized, and how everything should be monitored.

For many clients, monitoring is a game-changer. Yes, they may have a security information and event management (SIEM) system in place today, as well as a security operations center (SOC) that receives data from the environment, but they are straining to keep up with an active attacker without the correct protocols, setup, and pace. When we implement our tools, we also put monitoring on top of them, and we begin training our clients on how to correctly use monitoring, AI, and machine learning, as well as what to look for and how to begin automating response.

When we wrap off the project, our clients have not only acquired an enhanced administrative environment but also a set of new processes to follow that could feel tough in the beginning. The workforce who has to follow those protocols, on the other hand, rarely complains. Part of the service includes training on how the attackers gained control of the environment, and with that comes the realization that everything that is cumbersome and difficult for an administrator with the right tools is nearly impossible for a hacker; things like privilege access workstations, multifactor authentication, and identity monitoring all have their place.

We accomplish a successful recovery along with our customers and have assisted them in embarking on a new road towards a more secure environment by following Microsoft Security protocols that have been tested many times.

 


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