Launch of the Robotic Process Automation Foundation (RPAF)

Robotic Process Automation Foundation (RPAF), a new product level for Service Automation Framework, is being introduced in collaboration with Service Automation Framework Alliance (SAF).

About Robotic Process Automation Foundation

By assigning repetitive procedures and tasks to software robots to boost productivity and eliminate mistakes, the Robotic Process Automation certification is intended to assist enterprises in improving the speed and efficiency of their workflows.

Robotic process automation has acquired popularity over the past ten years as a result of being quickly adopted by top financial and insurance businesses (users include The Guardian Group, Kryon Systems, and Bancolombia.)

Three factors account for the success of RPA:

1. Catalyzes improved customer satisfaction
2.  Increases operational efficiency, and
3.  Delivers higher levels of quality

Robotic process automation relieves workers of repetitive jobs while doing them more quickly and accurately. The Industry 4.0 movement is sometimes referred to as being driven by automation as a commercial practice, and as such, it has become essential for professionals to use the new systems within their organizations.

RPA is a key enabler of digital transformation that quickly and significantly reduces costs. It has been demonstrated that software robots promote employee satisfaction and productivity. This certification will help you understand the challenges of implementing RPA using a structured, best-practice approach that is scalable, for any organization looking to remove high-volume, repetitive, and boring tasks like reporting, identifying and extracting data, responding to online chats, and filling out forms, says Richard Pharro, CEO, APMG International.

Service Framework Automation author Jan-Willem stated: “As time and technology advance, businesses and organizations can no longer resist digitalization. Organizations are implementing a variety of technologies to stay current. The robotic process automation technology is one of those mentioned (RPA). RPA is here to stay and is gaining popularity. RPA boosts efficiency, speed, and quality while offering highly respectable process automation within an organization. The Robotic Process Automation Foundation course (RPAF) provides a comprehensive and practical overview of the fundamentals of RPA technology, as well as the workflow design aspects and techniques. It is ideal for anyone starting or intending to lead an automation transformation program for their organization to increase quality and efficiency.”

“The RPAF provides a simple step-by-step guide that every organization can use to digitize their service offering. The vendor-neutral certification scheme provides the know-how, quality criteria, and best practices in designing automated processes; and best methods of using robots and scripts to automate workflows and processes. Accredited by APMG International, a leading accreditation and examination institute, the RPAF certification is globally recognized and is sought after in the global job market.”

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Service Automation Framework vs Robotic Process Automation Foundation

Service Automation Framework focuses on end-to-end service automation (a design-orientated approach considering the whole value chain). Streaming services like Spotify and Netflix, as well as self-scanners at the airport or grocery, are examples of service automation.

Robotic Process Automation Foundation employs AI and bots to carry out tasks and focuses on process automation (more business-focused). Robotic process automation examples include speech recognition to access your bank account or a software robot evaluating the information on a loan application to inform a decision.

Importantly, excellence can be attained by integrating the Service Automation Framework and Robotic Process Automation. To achieve maximum productivity and higher standards of quality, they collaborate closely. To help organizations implement new processes, the Service Automation Framework has expanded its scope to incorporate robotic process automation.

The Course

You will study the principles of RPA technology, the elements and methods of workflow design, how to build up process-executing bots, and more in the RPA course. You will also learn how to create automated processes, how to use scripts to automate workflow and procedures, and what defines the initial steps in introducing RPA into your company.

Course objective:

• An understanding of practice is one of the course objectives for the robotic process automation course.
• the origins and main advantages of robotic process automation.
• the commercial motivations of automating robotic processes.
• How RPA may assist businesses in lowering operating expenses while maintaining high levels of service.
• how business process automation, service automation, and robotic process automation are related to one another.
• the platform’s technical architecture and elements.
• Methodologies for designing RPA workflows and planning activities (variables, arguments, data kinds, and collections).
• Sequence and control flow specifications in workflow design.
• Common RPA techniques and operations include email automation, text extraction, database automation, and Excel automation.
• Logs, audits, alarms, and role management are all being monitored in relation to RPA.
• RPA workflow quality checks and handling of exceptions.
• controlling automation tasks and activities with automation orchestration
• how RPA initiatives are organized and set up within enterprises, as well as how the RPA Center of
• Excellence is set up.
• Continuous RPA improvement procedures.

Statistical Benefit of RPA

McKinsay’s research documented that:

• It has been demonstrated that integrating RPA technology into an organization’s routine procedures can cut operating costs by 25%.
• Automating repetitive tasks has been shown to cut down on error by 62%.
• Return on Investment of 200%

About Service Automation Framework

An unbiased body of knowledge for the growth and certification of service automation methods is the Service Automation Framework Alliance. A collection of best practices for the automated delivery of services is known as the Service Automation Framework (SAF). The concept builds even further on ITIL and ITSM’s self-service procedures. The SAF is now published as a set of publications that address various service automation processes.

A significant international source of advanced, vendor-neutral training and certifications programs, including the Service Automation Framework curriculum, is the Service Automation Framework Alliance (SAFA). The SAFA training courses and accreditation programs have a global network of certified trainers, training partners, and testing centers. They have also gained international recognition thanks to a number of books, papers, and ongoing industry studies that have been published. The Service Automation Framework curriculum can be customized to meet different training needs thanks to its extremely modular structure.

Discover the future of automation with the launch of RPAF! Click here to explore more.

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