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Launch of the Robotic Process Automation Foundation by APMG International (RPAF)

Posted by Marbenz Antonio on August 16, 2022

Robotic Process Automation | Eficode

Robotic Process Automation (RPA), a new product level for Service Automation Framework, is being introduced in collaboration with Service Automation Framework Alliance (SAF).

About Robotic Process Automation

By assigning repetitive procedures and tasks to software robots to boost productivity and eliminate mistakes, the Robotic Process Automation certification is intended to assist businesses in improving the speed and efficiency of their workflows.

Robotic process automation has gained popularity over the past ten years as a result of being quickly adopted by top financial and insurance businesses (users include The Guardian Group, Kryon Systems, and Bancolombia.)

Three factors account for the success of RPA:

  1. enables increased client satisfaction
  2. boosts operational effectiveness, and
  3. provides greater standards of quality

Robotic process automation relieves workers of repetitive jobs while doing them more quickly and accurately. The Industry 4.0 movement is sometimes referred to as being driven by automation as a commercial practice, and as such, it has become essential for professionals to use modern software within their organizations.

“RPA drives rapid and significant cost savings and is a significant enabler to digital transformation. Software robots have been proven to enhance productivity and increase employee satisfaction. For any organization that wants to implement RPA to remove high-volume repetitive and mundane tasks like reporting, identifying and extracting data, answering online chats and filling in forms, this certification will help you understand the challenges of implementing RPA using a structured best practice approach which is scalable,” says Richard Pharro, CEO, APMG International.

Jan-Willem, Author of Service Framework Automation, said: “As time and technology evolve, businesses and organizations are no longer able to avoid digitalization. To stay relevant, organizations are adopting various forms of technology to stay ahead. One of the said technologies is Robotic Process Automation (RPA). RPA continues to gain popularity and is here to stay. RPA provides invaluable benefits in process automation of an organization and improves productivity, speed, and quality. The Robotic Process Automation Foundation course (RPAF) provides a comprehensive and practical overview of the fundamentals of RPA technology, as well as the workflow design aspects and techniques. It is ideal for anyone starting or intending to lead an automation transformation program for their organization to increase quality and efficiency.”

“The RPAF provides a simple step-by-step guide that every organization can use to digitize their service offering. The vendor-neutral certification scheme provides the know-how, quality criteria and best practices in designing automated processes; and best methods of using robots and scripts to automate workflows and processes. Accredited by APMG International, a leading accreditation and examination institute, the RPAF certification is globally recognized and is sought after in the global job market.”

Service Automation Framework vs Robotic Process Automation

Service Automation Framework focuses on end-to-end service automation (a design orientated approach considering the whole value chain). Streaming services like Spotify and Netflix, as well as self-scanners at the airport or market, are examples of service automation.

Robotic Process Automation employs AI and bots to carry out tasks and focuses on process automation (more business-focused). Robotic process automation examples include speech recognition to access your bank account or a software robot evaluating the information on a loan application to inform a decision.

Importantly, excellence can be attained by combining the Service Automation Framework and Robotic Process Automation. To achieve maximum productivity and higher standards of quality, they collaborate closely. To help organizations implement new processes, the Service Automation Framework has expanded its scope to incorporate robotic process automation.

The Course

You will study the principles of RPA technology, the elements and methods of workflow design, how to build up process-executing bots, and more in the RPA course. You will also learn how to create automated processes, how to use scripts to automate workflow and procedures, and what defines the initial steps in introducing RPA into your organization.

Course Objective

  • An understanding of: in practice is one of the course objectives for the robotic process automation course.
    the origins and main advantages of robotic process automation.
  • the commercial motivations of automating robotic processes.
  • How RPA may assist businesses in lowering operating expenses while maintaining high levels of service.
  • how business process automation, service automation, and robotic process automation are related to one another.
  • the platform’s technical architecture and elements.
  • Methodologies for designing RPA workflows and planning activities (variables, arguments, data kinds, and collections).
  • Sequence and control flow specifications in workflow design.
  • Common RPA techniques and operations include email automation, text extraction, database automation, and Excel automation.
  • Logs, audits, alarms, and role management are all being monitored in relation to RPA.
  • RPA workflow quality checks and handling of exceptions.
  • controlling automation tasks and activities with automation orchestration
  • how RPA projects are organized and set up within enterprises, as well as how the RPA Center of Excellence is set up.
  • Continuous RPA improvement procedures.

The statistical advantages of RPA

McKinsay’s research documented that:

  • Implementing RPA technologies into the daily practices of an organiZation has proven to reduce operational costs by 25%
  • Repetitive tasks executed in an automated fashion has proven to reduce error by 62%
  • 200% Return on Investment

If you’re interested in learning about RPAF training in to enhance the quality of your organization visit the SAF website for more information or book an exam via the APMG Website.

About Service Automation Framework

An authorized body of knowledge for the growth and certification of service automation methods is the Service Automation Framework Alliance. A collection of best practices for the automated delivery of services is known as the Service Automation Framework (SAF). The idea builds even further on ITIL and ITSM’s self-service procedures. The SAF is now published as a set of publications that address various service automation methods.

A significant international source of advanced, vendor-neutral training and certifications programs, including the Service Automation Framework curriculum, is the Service Automation Framework Alliance (SAFA). The SAFA training courses and accreditation programs have a global network of certified trainers, training partners, and testing centers. They have also gained international recognition thanks to a number of books, papers, and ongoing industry studies that have been published. The Service Automation Framework curriculum can be customized to meet different training needs thanks to its extremely modular structure.

 


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