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Individual Benefits of ITIL Beyond Systems and Processes

Posted by Marbenz Antonio on May 5, 2022

Beyond Systems & Processes: ITIL Benefits to Individuals

The advantages of ITIL for a corporation or organization are well-known. This makes sense from the perspective of an organization in the larger picture. Smart businesses are using the ITIL framework to streamline their IT service management and meet their business objectives.

However, the topic of what ITIL helps individuals is not frequently asked. After all, your team is made up of diligent individuals who, in addition to believing in the company’s overall mission, need to understand how a service management technique makes their duties at the service desk simpler.

We won’t go into too much depth on the nuts and bolts of the framework itself because we’ve previously prepared a detailed tutorial for ITIL.

To summarize, the ITIL framework is a widely recognized technique for IT service management that aims to enhance service delivery, save costs, manage risk, and ultimately achieve business goals by aligning IT with business plans.

Let’s look at some specific advantages of the ITIL procedure for individuals. We’ll begin with the ITIL certification.

Is ITIL certification available for individuals?

You may be aware that software may be certified under the ITIL framework. Consider InvGate Service Desk, a top-of-the-line ITSM solution that was one of the few to pass the PinkVERIFYTM ITIL 4® exam for its adoption of seven essential ITIL practices:

service desk

Is it possible for individuals to obtain ITIL certification as well? Yes, not only is ITIL certification feasible but there are multiple distinct levels of ITIL accreditation available. These vary from fundamental, entry-level credentials to advanced, master’s-level credentials.

Individuals must complete a training course and pass a test to get certified. The ITIL v3 certification has five levels of accreditation, and the ITIL v4 certification, which was launched in 2019, has four; both follow a more thorough study of ITIL best practices as you go.

You can stop worrying about whether your ITIL certification is valid. For individuals who haven’t finished their ITIL v3 certification and wish to renew their credentials, ALEXOS, a joint venture business and official supervisor of ITIL, has established a transition route to ITIL v4. While there’s no need to panic, you should still take the most recent courses available.

How does an ITIL certification work?

Let’s look at how the ITIL certification process works now that we know you can get certified.

To get certified, you must first pass an official test conducted by what is known as approved training institutions (ATOs). Of course, ALEXOS owns the whole process, which gives accreditation to examination institutions (EIs), who then distribute that accreditation to either people who have completed the test or enterprises wishing to provide ITIL certification.

Obtaining an ITIL certification through an ITIL course is a more easy method for the individual. We’ll get to the why later, but first, let’s go over the many levels (from ITIL 4 Foundation to ITIL Master) you may anticipate going through in order to master both the ITIL v3 and ITIL v4 frameworks.

ITIL V3

  1. ITIL Foundation
  2. ITIL Practitioner
  3. ITIL Intermediate – Practitioners may expect to take one of two study pathways here, committing to either ITIL service lifecycle or service capability courses.

The service lifecycle modules are:

  • Service strategy
  • Service design
  • Service transition
  • Service operation
  • Continual service improvement

The service capability modules are:

  • Planning, protection, and optimization
  • Operational support and analysis
  • Release, control, and validation
  • Service offerings and agreements
  1. ITIL Expert
  2. ITIL Master

ITIL v4

  • ITIL 4 Foundation
  • ITIL 4 Managing Professional
  • ITIL 4 Strategic Leader
  • ITIL 4 Master

How does ITIL benefit individuals?

Finally, let’s look at how ITIL’s systems and procedures benefit the average person, and why you might wish to become certified. We’ll break down the succession of advantages into five main reasons, each with a brief explanation.

1. Improve service delivery

The first item on our list may appear to be a clear advantage to the company, but there are other ways that enhanced service delivery benefits individuals as well.

Consider what it’s like to work in a solid company setting. For example, the abilities and knowledge of an ITIL specialist would assist you in assisting the organization in performing world-class IT project management. This involves not just greater risk management but also a more customer-centric response to service disruption or failure.

Essentially, it improves your work performance, which is reason enough to get an ITIL certification. This is especially valuable for IT professionals who want to advance their careers.

2. Internationally recognized qualification

Being an ITIL master or even having ITIL 4 Foundation certification is one of the highest types of IT service management certifications accessible. Given the hundreds of enterprises that have already used the ITIL framework, ITIL training prepares you for a wider range of employment prospects.

It is the gold standard for IT service and project management, and mastering it opens the door to a wide range of sectors and enterprises where you may use your knowledge.

3. Be part of a certified group of professionals with a common language

An internationally recognized qualification also enables you to join a group of like-minded, highly trained people who speak the same language. It’s essentially membership in a select group of experts that, via their ITIL training, promote a culture of excellence when it comes to IT service management.

Within that culture, there is a worldwide standard language in which ITIL procedures and terminology are employed. This gives everyone who speaks it a degree of job mobility and flexibility.

4. You’re a valued contributor to the organization

You’ll be a significant asset to any IT team inside a firm if you have ITIL certification training. The certification speaks for itself, but the abilities you’ll bring to IT service and project management will help you advance and strengthen your position.

ITIL training helps with the development of more productive and cost-effective business operations. Your proactive efforts and ITIL-certified abilities would speed up the company’s growth, allowing it to achieve its business goals and improve ROI.

5. Better pay

Last but not least, ITIL certification will not only improve your job possibilities and give you more confidence in what you do, but it will also increase your earning potential significantly. There’s no need to go into too much depth here — who doesn’t want to make more money? – yet an ITIL certification will put you in one of the most sought-after labor pools in the competitive IT professional market.

Yet, experience in the sector is still a need for high-paying jobs. Just something to think about while you work for an ITIL certification and a higher income.

 


Here at CourseMonster, we know how hard it may be to find the right time and funds for training. We provide effective training programs that enable you to select the training option that best meets the demands of your company.

For more information, please get in touch with one of our course advisers today or contact us at training@coursemonster.com

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