The Business Resilience and Change Management have quite different perspectives even if they are complementary.
People have questioned us as a member of the Business Resilience Framework authoring team about the distinction between business resilience and change management. Each has a distinct focus, and progress, to put it simply, is the difference.
Business Resilience is about providing businesses with the tools they need to advance in VUCA (volatile, uncertain, complex, ambiguous) environments. Progress can be defined as the ability to bounce back from an event, continue moving forward in the face of challenges, or bounce along to maintain a position.
Change Management is designed to provide ways for successfully planning and implementing change initiatives and to assist businesses and their people in managing the impact of change. It enables:
There is no denying the need for change management, which is a component of effective corporate resilience strategies. The possibility that changes could be successfully implemented but prevent the organization from moving forward is rarely discussed. Some changes cause an organization to backward!
Business Resilience examines the organization’s definition of progress in light of the current situation and what is required to make progress. In different contexts, progress will be defined differently. In the event of a world pandemic or a civil war, advancement might mean merely surviving. On the other hand, if the VUCA level is lower, progress is more likely to represent an improvement in one or more organizational characteristics as shown by the KPIs (bouncing forward).
Business resilience starts (or should start!) long before a crisis occurs. To give the organization the underlying strength it needs to deal with any events that may come, resilience foundations are put in place.
‘Business Resilience – A practical guide to sustained progress delivered at pace’ provides a framework for dealing with operating in VUCA settings. The PACE culture is at the core of the framework (Purposeful mindset; Application of tools; Capability and skills; Elevating energy). A PACE culture encourages employees to give their all while taking a unified, deliberate approach to advancing the company. The supporting Progress Cycle selects and puts into action projects that are practical in the current environment and will help the organization advance.
Resilience in business and change management go hand in hand. Changes must be done for a business to be resilient; these changes may involve introducing new or revised goods, services, procedures, or business methods. Smooth execution of this is ensured by effective change management. However, it is crucial that the appropriate modifications be implemented, and that these build on strong foundations.
Resilience in business and change management go hand in hand. Changes must be done for a business to be resilient; these changes may involve introducing new or revised goods, services, procedures, or business methods. Smooth execution of this is ensured by effective change management. However, it is crucial that the appropriate modifications be implemented, and that these build on solid foundations.
In conclusion, while business resilience focuses on building a solid foundation for changes to succeed, motivating and energizing the people, and ensuring the changes result in progress to make the organization more resilient, change management focuses on successfully executing changes.
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