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Month: March 2023

Website Development for Beginners

Posted on March 22, 2023 by Marbenz Antonio

Useful links to Learn Front-End Web Development For Beginners - DEV  Community

What is website development?

The term “website development” encompasses all the tasks involved in creating a website, such as coding, markup, scripting, configuring the network, and developing a content management system (CMS).

Although web development usually pertains to the coding and markup of websites, website development involves all the associated development activities, which comprise client-side scripting, server-side scripting, configuring server and network security, developing eCommerce, and creating a content management system (CMS).

Why is web development important?

The Internet has become an indispensable tool for research, communication, education, and entertainment worldwide. It has now transformed into a gateway for various online activities. As of 2021, over 4.66 billion people worldwide use the Internet, which accounts for more than half of the world’s population.

As the number of Internet users continues to rise at a rapid pace, it is not surprising that the web development industry is also expanding quickly. According to estimates, the employment rate of web developers is predicted to increase by 13% between now and 2030, which is significantly faster than most other technology careers.

Web Development Basics

1. What is a website?

Websites are collections of files that are kept on servers, which are specialized computers that store files for websites. These servers are linked to the vast network known as the Internet. Browsers, such as Google Chrome or Internet Explorer, are software applications that use your Internet connection to load websites. The devices used to access these websites are referred to as “clients”.

2. What is an IP address?

To access a website, it is essential to know its unique Internet Protocol (IP) address, which is a string of numbers that distinguish each device from the billions of websites and devices connected to the Internet.

For instance, the IP address of HubSpot is 104.16.249.5. You can find the IP address of any website by visiting a site like a Site 24×7, or by using Command Prompt on Windows or Network Utility > Traceroute on MacBooks.

Traceroute in Network Utility on Mac

You can also find your device’s IP address by typing “what’s my IP address” into your search browser. Although it is possible to access a website using its IP address, most Internet users prefer to use domain names or rely on search engines to access the desired website.

3. What does HTTP mean?

HyperText Transfer Protocol (HTTP) is responsible for establishing a connection between you and the remote server that stores all website data. It is a protocol that outlines a set of rules for transmitting messages over the Internet, allowing you to navigate through different site pages and websites.

When you enter a website URL into your web browser or use a search engine to look for something, HTTP provides a framework that allows the client (your computer) and the server to communicate effectively in the same language when making requests and responses to each other over the Internet. It functions as a translator between you and the Internet by interpreting your website request, analyzing the code sent back from the server, and translating it into a website format that you can view.

4. What is coding?

Coding involves writing code in programming languages for servers and applications. These programming languages are often referred to as “languages” because they contain a specific vocabulary and grammatical rules that allow communication with computers. Additionally, they include unique commands, abbreviations, and punctuation that can only be understood by devices and software programs.

While every software requires at least one coding language, the choice of language depends on the platform, operating system, and style. Programming languages are categorized into two main categories: front-end and back-end.

5. What does front-end mean?

The front end (also known as the client side) of a website or software is the part that you as a user can see and interact with. Front-end coding languages enable the website to operate seamlessly by allowing the transfer of website data from the server to your browser without the need for constant communication with the Internet.

Front-end code empowers users to interact with websites by performing various functions such as playing videos, expanding or minimizing images, highlighting text, and more. Developers who specialize in front-end coding focus on client-side development.

6. What does back-end mean?

The back end (also known as the server side) is the hidden aspect of the Internet that you don’t directly interact with when using websites or software. It encompasses the digital infrastructure of a website, which appears as a collection of numbers, letters, and symbols to non-technical users.

Back-end coding languages are more diverse than front-end languages. This is because web browsers, which operate at the front end, only comprehend HTML, CSS, and JavaScript. However, a server, which operates at the back end, can be programmed to understand almost any coding language.

7. What is a CMS?

A content management system (CMS) refers to either a web application or a set of programs that are utilized to produce and handle web content. It’s important to note that CMSs should not be confused with site builders such as Squarespace or Wix.

Although not mandatory for website creation, incorporating a CMS simplifies the process by providing essential components, such as plugins and add-ons, and enabling the construction of a framework using code. CMSs are frequently utilized for e-commerce and blogging websites, but they offer benefits to all types of websites.

8. What is cybersecurity?

In the digital realm, malevolent individuals are constantly searching for vulnerabilities in websites to obtain confidential information, pilfer data, or crash servers. Cybersecurity, which involves safeguarding data, networks, and computers against these threats, is crucial.

As hackers’ methods continually evolve, security measures must also progress to protect against them. Neglecting to comprehend how your website might be targeted could have dire consequences.

Therefore, having a fundamental knowledge of cybersecurity best practices is imperative for successful web development. Additionally, regular security audits should be conducted.

Now, let’s explore the various types of web development that a developer may specialize in.

Types of Web Development

Whether you’re seeking to employ a web developer or pursue a career as one, it’s essential to comprehend the various types of web development that developers can specialize in.

These distinctions in web development mainly relate to the various fields within the profession in which web developers can operate. There may be some overlap between these classifications, and web developers may frequently become proficient in multiple types of web development.

1. Front-end Development

Front-end developers are responsible for the client-facing or user-facing aspect of websites, programs, and software, which is essentially what users observe. They are accountable for designing and constructing the visual elements, such as the layout, navigation, graphics, and other aesthetic features.

The primary duty of front-end developers is to create interfaces that facilitate users in achieving their objectives, which is why they frequently participate in the user experience aspect of their projects.

2. Back-end Development

While the front end is what users can see, the back end refers to the aspects they cannot. Back-end web developers focus on the servers of websites, programs, and software to ensure that everything runs seamlessly behind the scenes.

These developers deal with complex systems such as servers, operating systems, APIs, and databases, and manage the code for security, content, and site architecture. They collaborate closely with front-end developers to bring their products to users.

3. Full Stack Development

Full-stack developers are proficient in both front-end and back-end web development, allowing them to build a website, application, or software program from inception to completion. The term “stack” refers to the various technologies responsible for distinct functionalities on the same website, such as the server and interface.

Due to their extensive experience in the field, full-stack developers are highly sought after. Their comprehensive understanding of web development enables them to enhance performance, detect issues before they arise, and assist team members in comprehending different aspects of a web service.

4. Website Development

Website developers can specialize in front-end, back-end, or full-stack development. Nevertheless, these experts concentrate on constructing websites and not mobile applications, desktop software, or video games.

5. Desktop Development

Desktop developers have expertise in developing software applications that operate on a local device rather than through a web browser over the internet. Occasionally, the skillset of desktop developers overlaps with that of web developers when an application can function both online and offline.

6. Mobile Development

Mobile developers specialize in creating applications for mobile devices, such as smartphones or tablets. Because mobile apps function differently than other websites and software programs, they necessitate a distinct set of development skills and expertise in specialized programming languages.

7. Game Development

Game developers are experts in coding for video games, such as console games (Xbox, PlayStation, etc.), PC games, and mobile games. Consequently, this specialization somewhat overlaps with mobile development.

8. Embedded Development

Embedded developers specialize in working with all types of hardware that are not computers, or at least not what most people would consider a computer with a screen and keyboard. This encompasses electronic interfaces, consumer devices, real-time systems, and Internet of Things (IoT) devices, among other things.

As the demand for interconnected devices increases with the advent of smart appliances, Bluetooth technologies, and virtual assistants, embedded development is becoming a sought-after skillset.

9. Security Development

Security developers are responsible for developing and implementing strategies and protocols to ensure the security of software programs and websites. Often referred to as ethical hackers, they attempt to identify and expose vulnerabilities in websites without causing harm. Additionally, they create systems to detect and eliminate potential security risks.

With an understanding of the different types of web developers, let’s now delve into the process of web development.

The Website Development Process

Developing a website is not a straightforward process that can be completed in a few simple steps. The path to developing a website varies depending on factors such as the type of website, programming languages, and available resources.

The next section will provide a brief overview of the web development process and introduce the most commonly used programming languages and CMS options.

1. Form a plan.

Before starting the website development process, it’s essential to collaborate with different teams and individuals in your organization to create a comprehensive plan.

To help with this, here are some questions to consider before beginning the initial site draft:

  • What is the goal of your website?
  • Who is your audience, and what do you want them to do on your website?
  • What type of website are you building? (e.g. basic informational, membership, online store)
  • What content are you aiming to publish, and at what volume?
  • What’s the purpose of this content?
  • How will you structure your website for the best navigational experience?
  • What’s your budget?

To answer these questions, you need to collaborate with various teams, including web development, marketing, and finance, to identify your priorities and make well-informed decisions. In short, it’s more efficient to establish a roadmap at the outset than to backtrack when you encounter a hurdle.

2. Create a wireframe

A wireframe is the foundation of every well-designed website. It is a simple visual representation or outline of your website that provides a clear direction for both you and your developers. While it doesn’t have to be an official document, it is a crucial tool that helps you and your team to start the development process in the right direction. You can create it using a whiteboard or opt for a software tool such as Invision, Slickplan, or Mindnode.

Wireframes are visual tools that serve the purpose of providing direction to developers and helping you envision where content such as text and images will be placed on individual web pages. Typically, blank boxes and “dummy text” are used to represent content during the wireframing process. It is recommended to collaborate with your developer to create wireframes, as this will give them an idea of your vision for the site.

3. Draft up a sitemap

After creating a wireframe, the next step is to develop a sitemap, which should not be confused with the sitemap.XML file that helps search engines crawl and index a website. Similar to a business plan that outlines goals and objectives, a sitemap provides developers with the necessary information to build a website according to your vision. You can either create the sitemap yourself or collaborate with your developer(s) to create it.

Consider asking yourself the following questions when developing your sitemap:

  • What individual pages do you want?
  • What content will be on those pages?
  • How can you organize those pages into categories?
  • What is the hierarchy of pages on your site?
  • How will the pages link together?
  • What pages and categories are essential to your site and user experience?
  • Which pages or categories could be removed or combined?

Once again, it’s recommended to seek input from other teams in your organization. If you have teams dedicated to SEO and content strategy, their expertise will be invaluable in establishing the linking structure and categorization of your pages.

3. Write your website code

The subsequent step in web development involves writing the code. Developers employ various coding languages for the front-end and back-end of websites and for distinct functionalities of the site, such as design and interactivity. These languages work together to construct and operate your site.

Let’s begin with an overview of the most frequently used languages.

HTML

HyperText Markup Language (HTML) has been the fundamental language used for building websites since the 1990s. It serves as the building block for all websites and provides the essential structure needed to create a web page. However, websites built with only HTML tend to lack attractiveness.

Here’s an example of the HTML code for a basic Bootstrap button:

<button type="button" class"btn">Click Me</button>

CSS and JavaScript are languages that improve and modify the basic structure of a website that has been created using HTML. HTML5 is the latest version and allows for cross-platform browser functionality, which makes it a preferred choice for mobile application development.

CSS

In the late 1990s, Cascading Style Sheets (CSS) was developed to improve the overall appearance of websites by adding design elements like typography, colors, and layouts. CSS enables developers to transform your website to match the aesthetic you envisioned for your site. Similar to HTML5, CSS works with all browsers and supports cross-platform browser functionality.

The following is a code snippet that demonstrates how to customize the jumbotron element using Bootstrap CSS:

.jumbotron {
background: #27a967;
color: white;
text-align: center;
}

.jumbotron p {
color: white;
font-size: 26px;
}

JavaScript

JavaScript is a programming language that adds functionality to websites. It was created in the mid-90s and is commonly used to add animations, automate tasks, and enhance user experience with interactive features.

JavaScript is rapidly evolving and has become the most widely used coding language in the world. With the help of Node.js, it can even be used as a backend coding language. It was the first language to be understood by browsers, and there are discussions of applying machine learning to it.

Here’s an example of a JavaScript code snippet that automatically opens links in a new window in WordPress.

JavaScript code snippet example

HTML, CSS, and JavaScript are the primary pillars of web development, and their usage is ubiquitous in nearly every website. While there are numerous other programming languages, such as Java, C++, Python, and SQL, to name a few, gaining a solid understanding of these three is essential for building a strong foundation in website development.

4. Build the back end of your website

Creating code could be one of the more intricate aspects of web development, but it’s not the only factor to consider. You also need to construct your front-end and back-end site structures and design.

We’ll begin with the back end.

The back end manages the data that empowers the functionality on the front end. For instance, Facebook’s back end stores my photos, so that the front end can enable others to view them. It consists of two fundamental components:

  • Databases: These components are responsible for storing, organizing, and processing data in a way that makes it retrievable by server requests.
  • Servers: These components refer to the hardware and software that compose a computer system. Servers, on the other hand, handle the sending, processing, and receiving of data requests. They serve as the link between the database and the client or browser. When the browser requires specific information, the server will retrieve it from the database and transmit it to the client.

These components collaborate to establish the basis for every website.

  • Your logic code: a set of rules that dictate how your website responds to requests and how website objects interact
  • Your database management: how your website organizes, manages, and retrieves data
  • Your infrastructure: the hosting of your website. You can choose to host your own site, which gives you more control, but it’s more expensive and requires you to manage your own server’s health and security.

Once you have established the components and made decisions regarding your back-end, you can proceed to the front-end development of your website.

It’s important to note that the back-end is not always necessary in web development, especially if you don’t need to store any user-entered data. The term “data” refers to any information that users input and needs to be saved and retained. For instance, if you log in to a website, you would need a back-end to remember your login details and profile settings. Without a back-end, you wouldn’t be able to obtain this information.

As an example, Facebook requires access to information such as your Friends list, joined events, and created posts. This is all data that is stored in a database, and without a back-end, it wouldn’t be accessible. However, if your website is purely informational and doesn’t require any user-entered data, then you may not need back-end development. Nevertheless, it’s always beneficial to have a basic understanding of back-end development because you never know when you might need it.

5. Build the front end of your website

If you have ever experimented with web design or tinkered with a website using WordPress, Squarespace, or Google Sites, then you have worked with front-end web development.

Front-end web development is crucial because it determines what your website visitors, customers, and users will see and how they will interact with your site.

Front-end or client-side development involves using a mix of JavaScript, HTML, and CSS to control various website components such as typography, fonts, navigation, positioning, and browser compatibility and responsiveness. This aspect of web development reflects your initial site vision and the elements you included in your wireframe.

Due to the ever-changing nature of technology and evolving consumer preferences, front-end coding typically becomes outdated more quickly than back-end development. This is where coding resources, such as the ones provided below, can be especially useful.

6. (Optional) Work with a CMS

What are the reasons someone might opt for a CMS instead of coding a website from scratch? While it’s true that a CMS offers less flexibility and control over the front-end design, it’s also simpler to use since it requires less code. Additionally, a CMS often comes with a range of built-in tools for tasks such as hosting the site, storing user information, creating a blog, publishing landing pages, capturing leads, and even building an email list. By using a CMS, you can achieve greater profitability for your website with less than half the effort.

Many CMS options come with plugins that eliminate the need for writing back-end code. For instance, with WordPress plugins designed for eCommerce, you can use an existing plugin to charge customers’ credit cards rather than building a complex back-end that requires working with databases and server-side code.

Some of the well-known content management systems are HubSpot, Joomla, Magento, and WordPress. WordPress, in particular, holds over 65% of the market share. It’s important to note that this refers to the open-source WordPress software, not the WordPress site builder.

7. Acquire a domain name

By now, your website will have an IP address. However, it’s also important to have a domain name that your visitors can easily remember and use to locate your site.

You may be familiar with services like GoDaddy and Hover, which assist with the purchase of a domain name and registration with ICANN (Internet Corporation for Assigned Names and Numbers). Typically, domain registrations are valid for a year before renewal is required.

Many website builders and hosting services, such as WordPress and Squarespace, also offer the option to purchase a domain name.

8. Launch your site

After setting up a domain name and connecting it to your host, you’re nearly ready to make your website available to the public.

However, before launching your website, there are a few important tasks to take care of. These may include organizing responsibilities within your team, conducting thorough testing to detect any glitches, optimizing your site for search engines, and doing a final check before making your site live by “flipping the switch”.

Website Development Resources

If you’re keen on enhancing your knowledge of development and coding, there are many resources available that can help. Apart from networking and connecting with other developers, you can explore a range of resources to broaden your understanding of web development.

Web Development Courses and Classes

If you’re looking to delve into the back-end, front-end, or full-stack coding, our team of developers at HubSpot recommends the following online courses and classes.

TutorialsPoint

TutorialsPoint offers an array of free resources for learning to code. You can choose from tutorials, ebooks, and videos to gain knowledge and improve your coding skills.

egghead

As stated on their website, egghead is a team of web development experts and open-source contributors who offer succinct and knowledge-rich video courses on the latest industry tools.

You can browse through a wide range of web development topics, take courses, listen to podcasts, or take lessons on egghead.

Khan Academy

Khan Academy is a renowned educational resource that offers free learning materials. You can learn a range of subjects, from macroeconomics to linear algebra to US history, in addition to a few computing topics, on this platform.

SiteSaga

SiteSaga is a website creation resource designed for beginners that you can access for free. This ultimate website guide provides simple and comprehensive tutorials on how to build, grow, and establish a strong online presence. It mainly caters to non-developers and small businesses, highlighting the simplest ways to create websites using CMSs such as HubSpot and website builders.

freeCodeCamp

freeCodeCamp is a non-profit organization, similar to Khan Academy, that offers free coding education. Its platform includes thousands of articles, videos, and interactive lessons, as well as global study groups. Through its resources, freeCodeCamp assists countless developers and engineers in learning about programming and securing development jobs.

Team Treehouse

Team Treehouse offers a paid subscription-based online learning program that provides users with access to hundreds of courses covering over 20 different topics. It can teach you everything you need to know about web development, from JavaScript and Python to PHP. Users pay a monthly fee to gain access to the program’s resources.

Web Development Communities

Internet-based communities provide a suitable platform for web developers to connect and interact. As per Code Condo, developers join these communities for the following reasons:

  • Up-to-date information and problem-solving
  • Insightful answers, new perspectives
  • Tips and tricks for all-level programmers
  • Links to resources, talks, and research papers
  • Meeting new friends, code buddies, and potential partners

Here are a few online communities recommended by our HubSpot developers.

Stack Overflow

Introduced almost 15 years ago, Stack Overflow has grown to become one of the largest programming communities globally. Co-founder Jeff Atwood explains that “[Stack Overflow] is by programmers, for programmers, with the ultimate intent of collectively increasing the sum total of good programming knowledge in the world.”

As a valuable resource for web developers, Stack Overflow enables users to ask questions and find answers from other experienced developers who have likely encountered the same problems. By participating in the forums, developers can stay connected with each other and keep up-to-date with industry news and best practices.

Mozilla Development Network

MDN (Mozilla Development Network) is not just a community, but also a comprehensive resource and library of documents for coding languages, known for being more thorough and accurate than other online resources. It is a useful tool for learning about how certain functions work and staying up-to-date on coding and development news.

Reddit

Reddit is an online community that operates through forums where developers with varying levels of expertise come together to ask and answer questions. The community is highly interactive and includes individuals from across the globe. Users can join “subreddits” that focus on specific topics such as web design, JavaScript, or freelancing.

Dive Into Web Development

The Internet is an ever-present part of our lives and it keeps evolving to better cater to our needs. Web developers are at the forefront of these changes, creating everything from blogs to social networks and mobile apps. That’s why it’s essential to learn coding and programming to make your business website the best it can be for both you and your customers.

Conclusion

Website development has become an essential skill in today’s digital age, and there are numerous resources available for beginners to learn coding and programming. From free online courses to community-based forums, web developers can easily connect with others and gain knowledge to improve their skills. With so many tools and resources at their fingertips, aspiring web developers can learn how to create websites, optimize them for search engines, and enhance the user experience for visitors. It’s never too late to start learning website development, and the benefits of having this skill set can be invaluable for personal and professional growth.

 


Here at CourseMonster, we know how hard it may be to find the right time and funds for training. We provide effective training programs that enable you to select the training option that best meets the demands of your company.

For more information, please get in touch with one of our course advisers today or contact us at training@coursemonster.com

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The Ultimate Guide to Software Development Services from Saigon Technology

Posted on March 22, 2023 by Marbenz Antonio

Top 10 Benefits Outsourcing Software Development Services Brings to  Business - TechBullion

Today, there are a plethora of software development services to choose from, making it a daunting task to pick the right one for your business. A well-designed software application is imperative to keep up with the competitiveness of today’s business environment. To save time and money, several businesses prefer to outsource their software development services.

Given the abundance of software development services available, it can be difficult to determine which one is best suited for your organization. In this guide, we will explore the basics of software development, the various services offered, and the factors to consider when selecting a provider that aligns with your requirements.

Software Development

The development of software involves the creation of a computer program or application that serves a specific purpose, such as addressing a problem, increasing productivity, or introducing a new product. This process encompasses various stages, including researching, planning, designing, coding, testing, and deploying the software.

Types of Software Development

Software development services come in different types, with some companies focusing on specific areas while others provide a range of comprehensive services. The prevalent software development services include:

1. Mobile Development

Mobile development refers to the creation of mobile applications, which serve diverse purposes, such as facilitating sales, providing information, or promoting a brand. The development process includes researching, planning, designing, coding, testing, and deploying the software.

There are two primary types of mobile development: native and hybrid. Native development involves creating an app that is specific to a particular platform, such as iOS or Android. On the other hand, hybrid development involves creating an app that is compatible with multiple platforms.

Native Development:

  • Objective C
  • Swift
  • Java
  • Kotlin

Hybrid Development:

  • React Native
  • Ionic Framework

2. Embedded Development

Embedded development pertains to the creation of software intended for devices with limited resources, such as routers, TVs, and cars. The objective could be to enhance performance or introduce new features. The process involves conducting research, formulating plans, designing, coding, testing, and deploying the software.

Embedded development is usually performed using programming languages like C or C++. It is essential to select a service provider with extensive experience in embedded development.

3. Desktop Development

Desktop development is the process of designing software that can be installed and executed on a desktop or laptop computer. Such software includes word processors, spreadsheet applications, and games, among others.

Compared to a web or mobile development, desktop development typically necessitates more resources, as the software must be installed on each computer individually. This may increase the cost and time spent on desktop development.

Nevertheless, desktop software can be tailored to meet specific hardware requirements, which can give it an advantage over web-based applications in terms of speed and performance.

Desktop development is an excellent option for businesses that require software with particular functionalities or a limited number of users.

4. Database Development

Database development refers to the creation and management of databases, which involves structuring, writing code to establish the database, and configuring data storage and retrieval protocols.

Databases serve as repositories for information, making it easily accessible when required. They are integral components of numerous software applications, including customer relationship management (CRM) systems, e-commerce platforms, and content management systems (CMS).

Database development is achievable with various tools, such as Microsoft SQL Server, Oracle Database, MySQL, and IBM DB.

5. Application Development

Application development encompasses the creation of software applications, ranging from simple mobile apps to sophisticated enterprise systems.

Applications are generally devised to address specific problems or fulfill particular requirements. For instance, a customer management system can be designed to facilitate businesses in managing and tracking customer data.

Application development is achievable with a variety of programming languages, such as Java, .NET, PHP, and Python.

6. System Development

The process of creating and handling intricate systems is referred to as systems development. Such systems can vary from building a global supply chain management system to developing an enterprise resource planning (ERP) system.

Typically, systems are developed with the aim of automating business processes or enhancing efficiency. To illustrate, an ERP system is created to aid businesses in managing their financial data and monitoring inventory levels.

Various tools can be used in systems development, such as SAP, Oracle E-Business Suite, and Microsoft Dynamics.

7. DevOps Engineering

The amalgamation of software development and IT operations is known as DevOps engineering. This process involves the automation of tasks, such as code deployments, to boost efficiency and hasten operations.

DevOps engineers collaborate closely with developers and IT personnel to ensure seamless implementation of code changes without any interruption to the service. Additionally, they keep a vigilant eye on systems to spot any potential issues and provide suggestions for solutions.

Various tools can be utilized for DevOps engineering, including Puppet, Chef, and Ansible.

8. Cloud Computing

Cloud computing refers to the process of accessing and storing data and applications via the internet. This can encompass utilizing cloud-based storage or operating a website on a cloud-based platform.

The popularity of cloud computing is on the rise due to its numerous benefits, including scalability, flexibility, and cost-effectiveness.

Various tools are available for cloud computing, including Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform.

9. Full-Stack Development

Full-stack development refers to the process of creating both the front-end and back-end of a software application. This encompasses designing the user interface and writing code for the database, among other things.

Full-stack developers are required to possess comprehensive knowledge of both front-end and back-end technologies. Additionally, they should possess the ability to collaborate effectively with other team members, including designers and testers.

Full-stack development can be accomplished using various programming languages, such as Java, .NET, PHP, and Python.

10. Security Engineering

Security engineering pertains to the process of guaranteeing the security of software from attacks. This may entail integrating security features, such as authentication and authorization, into the software. It may also require testing the software to uncover vulnerabilities and executing measures to rectify them.

In the development of any software application, particularly those that manage sensitive data, security engineering plays a critical role.

A diverse range of tools can be employed for security engineering, such as Veracode and HP WebInspect.

Software Development Process Models

During the process of software development, there are diverse models that can be adopted. These models encompass the waterfall model, agile model, spiral model, and others.

Waterfall Model

A waterfall model is a sequential approach to software development, where each step is completed before proceeding to the next. The model is easy to comprehend and manage, but it can be inflexible and not adaptable to changes that may arise after the project has commenced.

Agile Model

An agile model is a supple approach that enables changes to be made throughout the software development process, allowing the product to be adjusted to meet the changing needs of the customer. The primary benefit of this model is its responsiveness to change. However, the model can be more challenging to manage.

Spiral Model

The spiral model is a hybrid of the waterfall and agile models. It adheres to a sequence of steps but also permits changes to be made during the course of development. The principal benefit of this model is that it blends the advantages of both models. However, it can be more challenging to manage than either the waterfall or agile model.

V-Model

The V-model follows a sequential approach, beginning with requirements gathering and culminating in deployment. It is optimal for projects with precisely defined requirements and minimal scope for modifications.

RAD Model

The RAD model is an iterative approach that facilitates swift software development and delivery. It is suitable for projects with tight schedules and frequently changing requirements.

Iterative Model

An iterative model is a flexible approach that permits modifications to be made during the software development process. It is well-suited for projects with intricate requirements and a necessity for regular feedback.

Prototype Model

The prototype model is a strategy that enables initial feedback from users. A prototype is generated initially, and then the actual software is developed after taking feedback from the prototype into account. This model is optimal for projects with complicated user interfaces.

Incremental Model

An incremental model is a software development approach that delivers the software in small increments, each adding new functionality to the software. This model is best suited for projects with a large amount of functionality.

It is crucial to choose the appropriate software development process model to ensure the project’s success. Using the wrong model can result in delays, cost overruns, and poor customer satisfaction. Therefore, when selecting a software development provider, it is essential to consider their experience with different models. Some providers specialize in a particular model, while others can provide a more customized approach.

Software Development Service Company Service

There is a range of software development services that you can choose from based on your requirements. Here are some popular services:

  • Customer software development services: This pertains to the development of a custom software program or application that is tailored to the specific needs of a client or business.
  • Web application development services: This refers to the process of creating software applications specifically designed to run on the internet, from basic websites to more complex web-based applications.
  • Mobile application development services: This service is centered on the development of mobile applications for devices such as smartphones and tablets.
  • Cloud Computing services: This service is a more recent development that revolves around providing software and other IT services through the internet.
  • IT Consulting
  • System Integration
  • Software testing services

Software Development Case Study

Here are a few examples of how companies have leveraged software development services to improve their business through case studies:

1. Sportech – next-generation online betting platform

Software developers were approached by Sportech, a global leader in sports betting technology, with a desire to enhance their online platform to offer customers a more personalized and streamlined experience. The objective was to develop a new, user-friendly platform that could be seamlessly integrated with existing systems.

2. Face & voice recognition and authentication solution for a mobile banking app

The objective of a leading European bank was to provide an extra layer of security and enhance convenience for their customers accessing their mobile banking app. The client was looking for a solution that would enable customers to log in to their mobile banking app through face and voice recognition. A team of developers was engaged to create a solution that met the bank’s specifications and was seamlessly integrated into the app, resulting in successful implementation.

3. Digitalization of Swiss tourism using Microsoft services

A team was approached by the Swiss tourism industry to develop a solution that would enable the digitization of their operations to enhance efficiency and customer experience. The solution was required to manage data, bookings, and payments using Microsoft services. The team of developers successfully created a custom solution that fulfilled all of the client’s requirements.

What Should You Expect from a Software Development Service Company?

If you choose to outsource your software development requirements, the provider will typically take care of every aspect of the project, beginning with research and planning, followed by design, coding, testing, and deployment of the software. Additionally, you can expect frequent progress reports and communication from your provider throughout the project.

Types of Software Development Companies

There are several types of software development companies, and each has its own set of advantages and limitations. The three most prevalent types are boutique development companies, scalable fully managed services, and staffing agencies without management.

1. Boutique development company

Boutique development companies are specialized, smaller firms that offer personalized attention and services to their clients. These companies usually have a team of experts in diverse software development areas, which enables them to provide comprehensive services. Given their size, boutique developers typically have a more adaptable approach to projects, making them an excellent choice for businesses with distinct requirements.

Pros:

  • Personalized service and attention
  • Comprehensive services
  • Flexible approach to projects

Cons:

  • Limited resources
  • Higher costs

2. Scalable, fully managed services

A provider of scalable and fully managed software development services can give you the confidence that your project is being handled by experts. These companies take care of every aspect of the development process, from initial research to deployment, including planning, designing, coding, and testing. This option is particularly suitable for businesses that do not have the resources or time to manage the software development process themselves.

Here are a few examples of companies that offer scalable and fully managed software development services:

  • AppDirect
  • Amazon Web Services
  • Google Cloud Platform
  • Microsoft Azure

These providers offer a wide range of services that can be tailored to meet your specific requirements. Additionally, they have a team of seasoned professionals who are well-versed in the latest technologies and trends, making them an ideal choice for businesses looking to stay ahead of the curve.

For instance, AppDirect provides a platform that enables businesses to manage and sell cloud-based products and services. Amazon Web Services offers an array of tools and services for developing and deploying applications, while Google Cloud Platform provides a suite of products and services for building, testing, and deploying applications. Microsoft Azure is a cloud computing platform that offers an array of services for businesses of all sizes.

These providers possess the necessary expertise and resources to handle projects of any size. They also offer flexible pricing options that can be customized to meet your budget constraints.

3. Staffing agency without management

Staffing agencies specialize in recruiting and placing software developers with companies on either a short-term or long-term basis. Unlike fully managed software development companies, staffing agencies generally do not provide management services, leaving the responsibility of managing the project and developers to the client company.

Pros:

  • Can be less expensive than other options
  • More control over the project

Cons:

  • It may be more difficult to find the right developers
  • Project management can be more time-consuming

Selecting the Right Software Development Service Company

When selecting a software development service company, it is important to consider several factors that are specific to your needs. Some key factors to consider include:

  • The company’s size and location: The level of service you receive from a software development company may depend on its size. Smaller companies may offer more flexibility and personalized solutions, while larger ones may have more resources to complete projects quickly. It’s also essential to consider the location of the company, especially if you prefer a local provider. Make sure that the company has a presence in your area if that’s what you’re looking for.
  • Their areas of expertise: When considering software development service providers, it’s essential to evaluate their areas of specialization. Verify that they have proficiency in the specific area in which you require assistance. For example, if you need a mobile app developed, opt for a company that specializes in this development field.
  • The size of your project: The size of the project you have will also affect your choice of software development service company. For a large project, you will need to select a provider with adequate resources to handle it. On the other hand, for a small project, you may be able to opt for a smaller company.
  • Your budget: When choosing a software development service company, your budget is a crucial factor to consider. It is recommended to compare quotes from various providers before deciding on the ideal partner.
  • The company’s past projects and clients: When searching for a software development service company, it’s important to review their previous projects and clients to gain an understanding of their strengths and areas of expertise.

Software Development Methodologies

Different software development methodologies can be utilized for creating software applications. The widely used methodologies include Waterfall, Agile, and DevOps.

  • Waterfall: The waterfall method is a conventional, sequential approach in which each project phase must be finished before moving on to the next one.
  • Agile: Agile is a methodology that offers greater flexibility in software development, allowing for modifications and adaptations to be made throughout the project.
  • DevOps: DevOps is a software development methodology that prioritizes collaboration and communication between developers and operations teams with the goal of faster software delivery.
  • Scrum: Scrum is a framework for agile software development that facilitates team collaboration to deliver products or services. It can be utilized as a methodology in software application development.
  • Prototype Model: The prototype model is a software development approach that involves building a preliminary version of the software before creating the final application. By doing so, any necessary changes or modifications can be identified and addressed before the actual development process begins.

Selecting the appropriate methodology will be based on the particular requirements of your project.

Conclusion

The Ultimate Guide to Software Development Services from Saigon Technology provides valuable insights into the world of software development. It covers the different types of software development services available, as well as the factors to consider when selecting a software development company. The guide also explains the various software development methodologies that can be used and how to choose the right one for your project. Overall, this guide is a great resource for anyone interested in software development, whether you are a business owner, project manager, or software developer.

 


Here at CourseMonster, we know how hard it may be to find the right time and funds for training. We provide effective training programs that enable you to select the training option that best meets the demands of your company.

For more information, please get in touch with one of our course advisers today or contact us at training@coursemonster.com

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Differences Between an Agile Coach and a Scrum Master

Posted on March 21, 2023March 21, 2023 by Marbenz Antonio

What Is an Agile Coach – A Project Manager's Guide | Toptal®

When organizations decide to switch from traditional waterfall software development to Agile methodology, they often wonder about the distinction between a scrum master and an agile coach. However, transitioning to a new methodology can be challenging, and it is crucial for organizations to grasp the distinction between these two roles during this sensitive phase.

To put it simply, the contrast between a scrum master and an agile coach can be seen as a matter of scale or level, and consequently, their respective responsibilities. The role of a scrum master centers on coaching the team, while the role of an agile coach centers on coaching the entire organization.

When does an organization face Scrum Master vs Agile Coach scenario?

Scrum is known in the industry as being “easy to understand but difficult to master.” Although the Scrum framework is a concise 14-page document, comprehensively grasping the essence of those pages is no easy feat. That’s why, when an organization is moving towards adopting the Agile methodology, it requires the expertise of an experienced professional with in-depth knowledge of Agile principles.

At this critical moment, the organization can greatly benefit from having both a Scrum Master and an Agile Coach on board. The success of the organization’s goal to become “Agile” is determined by the relationship and cooperation between these two roles, which has been a long-standing debate of Scrum Master versus Agile Coach.

Here are some of the reasons why an organization may require competent Scrum Masters and Agile Coaches during a challenging, intricate, and delicate transition:

  • Mere reading of the Scrum Guide does not produce a Scrum Master. It requires patient and sincere practice and years of experience rooted in solid knowledge of the Agile methodology.
  • To implement Agile means to move to a new internal landscape which is often unknown. Organizations need experts who can help teams unlearn their deeply ingrained old belief systems and work patterns.
  • It is of paramount importance to have an experienced professional who can guide the team through this transition by means of providing solid support and removing inevitable obstacles at the enterprise level. Normally, such a role of the guide is called Agile Coach.
  • The same needs to be done by the scrum master as well. Though, her responsibility is much more concentrated at the team level than at the organizational level.
  • During the Agile transformation, an organization needs to have adequate resources that help it at both micro and macro levels. A Scrum Master and Agile Coach are the names of such resources that need to be utilized wisely and intelligently.
  • Scrum Master vs Agile Coach then is not about exclusion but the inclusion of two similar yet distinct professionals into the integrated system of agile development.

Let’s examine the roles and responsibilities of these resources, and how they can assist organizations in developing high-performing Agile teams to enhance their business value and credibility.

What is a Scrum Master?

In the previous post, we delved into the misunderstandings regarding the responsibilities of a Scrum Master. However, when examining the role of a Scrum Master in the context of the ongoing Scrum Master vs Agile Coach debate, it’s crucial to consider the Scrum Master’s role from this perspective.

Compared to an Agile Coach, a Scrum Master is more closely connected to the team and acts as an internal observer. Conversely, an Agile Coach typically serves as an external observer.

A scrum master is:

  • An essential member of the Agile development team.
  • A manager was responsible for overseeing the flow of processes within the team.
  • A guide who assists the team in adhering to Agile principles.
  • A trainer who instructs the team on how to self-manage and self-organize.
  • A mentor who aids the team in resolving obstacles encountered during the Agile software development process.

A Scrum Master may have a more limited scope of work than an Agile Coach. However, an experienced and competent Scrum Master can utilize their extensive expertise to implement effective strategies and practices to enhance team performance.

In some cases, an organization may assign additional responsibilities of an Agile Coach to a knowledgeable and experienced Scrum Master, which can be a critical error.

Scrum Master role and responsibilities

During a discussion of Scrum Master vs Agile Coach, the roles and responsibilities of each position can overlap. Essentially, their duties are quite similar. However, there are significant differences in scope.

Here are several responsibilities and roles of a Scrum Master during an organization’s transition to the Agile methodology:

  • Imparting knowledge of Scrum theory and practices
  • Teaching effective communication skills
  • Assisting individual team members in continuously improving their knowledge of Agile and their skills
  • Providing valuable assistance in sprint planning and backlog management
  • Observing and improving the outcomes of team performance based on her guidance
  • Empowering the team to produce high-value increments
  • Making the team efficient enough to make and meet commitments.

What Does an Agile Coach Do?

It’s worth noting that there’s no official definition of an Agile Coach in the Scrum Guide. As a result, organizations often equate this role with that of the scrum master. However, it’s important to recognize that the agile coach is not simply a more experienced version of the scrum master. Rather, an agile coach is a distinct and specialized professional with advanced training and skill sets.

Enterprises often confuse the roles of a scrum master and an agile coach, as there is some overlap in their responsibilities. However, it is important to note that an agile coach operates on a broader and more extensive scale than a scrum master. An agile coach possesses the expertise and experience required to enable enterprises to achieve overall agility. In essence, an agile coach can be described as:

  • A leader with a progressive perspective
  • A supporter to multiple teams as well as to the leadership
  • A thorough disciplinarian who motivates teams to continuously and consistently practice and improve
  • A mentor
  • A facilitator
  • A trainer
  • A servant leader

For any enterprise that is preparing to adopt the agile methodology, it is crucial to have an agile coach who can motivate teams to develop innovative and valuable solutions with a sense of autonomy and creativity. An agile coach who can effectively balance the roles of mentor, facilitator, and trainer can be a valuable asset to the organization.

Roles and responsibilities of an Agile coach

The responsibilities of an agile coach are more extensive and diverse than those of a scrum master, particularly for those who have advanced beyond the scrum master level. Some common responsibilities of an agile coach include:

  • Clearly communicating the agile methodology to the teams as well as to the leadership
  • Instilling best practices at the team and organizational level
  • Training teams to effectively utilize Agile tools and strategies
  • Monitoring and assessing the progress of both teams and the organization as a whole
  • Providing support to overcome any obstacles in the path of agile transformation and development process
  • Encouraging active participation of all stakeholders and leadership in the agile process
  • Advising the leadership in adopting an Agile mindset and culture
  • Promoting initial retrospectives and stand-ups.

It’s worth noting that a genuine agile coach would aim to coach the team in a manner that renders their own role unnecessary. As paradoxical as it may sound, this is the ultimate goal for any agile coach.

An indication of effective coaching is when teams no longer need intensive Agile coaching because they have internalized the principles and practices taught by the Agile coach. The Agile coach has successfully enabled the team to surpass their need for external guidance. Such an Agile coach can be seen as a natural progression from an experienced scrum master.

Transformation of a Scrum Master into an Agile Coach

Sutherland and Schwaber originally designed Scrum with the intention that scrum masters would also function as agile coaches. Therefore, there is no separate, distinct definition or guideline that solely outlines the roles and responsibilities of an agile coach.

However, the reason we do not witness this natural progression from a scrum master to an agile coach is that enterprises do not appoint scrum masters in their intended roles. Instead, they typically hire either a project manager or an agile coach directly to guide them through the transition process.

While hiring an Agile Coach directly can provide immediate benefits, it can also undermine the organization’s long-term governance. Therefore, it’s crucial for enterprises to appoint scrum masters with the organization’s broader goals, including legacy governance, in mind.

One way to achieve the natural progression from scrum master to agile coach is to provide effective training to scrum masters. Agile coaches can train, develop, and empower strong scrum masters with the necessary skills and knowledge to eventually assume the role of a coach.

Here are some methods that enterprises can use to develop their own agile coaches by growing their scrum masters:

  • Providing necessary professional development training and guidance to scrum masters
  • Giving scrum masters access and authority to make decisions and take actions for their respective teams
  • Empowering scrum masters to focus on team-centric growth strategies by granting them sufficient power.

For a smooth and successful transformation of scrum masters into powerful agile coaches with exceptional coaching skills and expertise, it’s essential for organizations to offer their full support and willingness.

Scrum Master vs Agile Coach: Key differences

As previously mentioned, the main difference between a scrum master and an agile coach lies in their scope. Now, let’s examine some of the significant areas in which they differ:

Parameters Scrum Master Agile Coach
Focus Areas • Focuses on a single team
• Focuses on assisting the team with the daily workflow.
• Focuses on all the teams of the organization
• Focuses on creating an overarching system for the teams and the leadership to follow.
Role • Very often a transitioned project manager with an extensive or not-so-extensive Scrum
• knowledge and experience
• Works with a single team
• A scrum master makes sure that everything is flowing smoothly in the Scrum process.
• A seasoned and evolved scrum master with vast knowledge and experience in Agile practices
• Works with all the teams, leaders, and other stakeholders
• An agile coach defines the what, how, when, who, and why of that flow.
Knowledge A scrum master needs to master the Scrum framework thoroughly. An Agile Coach knows various Agile methods, including Scrum, Kanban, Scaling Methods, and many others.
Duration The Scrum masterworks with the Scrum Team in each sprint and stays with it throughout the life of the Scrum Team. Limited in comparison to the duration of a scrum master. An agile coach stays with the organization until the goal is accomplished and then moves on.

Conclusion

While the roles of an agile coach and a scrum master may overlap, they differ significantly in terms of scope and responsibilities. An agile coach operates at a more extensive and broader level, with a focus on helping organizations achieve overall agility. On the other hand, a scrum master’s primary responsibility is to facilitate and coach the scrum team in implementing the agile methodology.

Organizations looking to transition to the agile methodology can benefit greatly from both roles, and developing strong scrum masters into agile coaches can help ensure a smooth and effective transition. By providing the necessary professional development training and guidance, as well as empowering scrum masters to make decisions and focus on team-centric growth strategies, organizations can cultivate their own agile coaches with exceptional coaching skills and expertise.

Ultimately, by understanding the differences between an agile coach and a scrum master, organizations can make informed decisions about which role or combination of roles is best suited to their needs, and better equip themselves for success in the ever-evolving world of agile methodology.

 


Here at CourseMonster, we know how hard it may be to find the right time and funds for training. We provide effective training programs that enable you to select the training option that best meets the demands of your company.

For more information, please get in touch with one of our course advisers today or contact us at training@coursemonster.com

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The Role of the Scrum Master as a Servant Leader for the Scrum Team

Posted on March 21, 2023March 21, 2023 by Marbenz Antonio

How to Cultivate Agile Servant Leadership | Toptal®

On a regular basis in an agile software development project, the duties of a scrum master typically involve:

  • A scrum master provides instructions to team members
  • A scrum master coordinates with team members and other stakeholders
  • A scrum master assigns tasks to various team members
  • A scrum master strategizes how to bring together team members for the Daily Scrum or stand-up meetings
  • A scrum master limits their duties only to their team and does not expand their role to bring significant organizational change
  • A scrum master may pass on issues to the product owner when the team cannot resolve them, missing an opportunity for organizational improvement
  • A scrum master focuses on daily tasks, neglecting the potential for long-term improvements in efficiency and team skills
  • A scrum master manages a team that is not efficient enough to produce a “Done” increment by the end of each sprint
  • A scrum master manages a team that lacks clarity on the product backlog
  • A scrum master deals with transparency issues with a team due to their previous experience with waterfall methodology in software development.

Do these situations sound familiar to you? They probably do, and it’s easy to get comfortable with them. However, have you considered whether the tasks performed by a scrum master are the only ones they should be doing? Is it possible that there is more to the role and responsibilities of a scrum master? If you think there might be, keep reading.

As the saying goes, the true essence of things often lies outside our comfort zone. When we venture beyond it and explore new ideas, we can uncover valuable treasures that have been hidden away by time and distance, just waiting to be discovered.

Before delving into the treasures that lie beyond our comfort zone as scrum masters, it’s important to first understand what Scrum is and the true responsibilities of a scrum master.

What is Scrum?

According to the 2020 Scrum GuideTM, Scrum is a simple yet effective framework designed to aid individuals, teams, and organizations in generating value through flexible solutions to complex problems. Additionally, it outlines five core Scrum values: Commitment, Focus, Openness, Respect, and Courage.

Scrum is highly valued for its simplicity, which stems from intentionally leaving the framework incomplete. This allows for relationships and interactions to flourish, enabling the collective intelligence of individuals to seamlessly execute the agile software development process. This deliberate incompleteness also allows the team to explore different processes, techniques, and methods while maintaining the core Scrum values mentioned earlier.

What is a Scrum Master?

The Scrum master, also known as the iteration manager, agile coach, or Scrum team coach, is a vital member of the Agile team. Their primary responsibility is to ensure a thorough understanding and implementation of Scrum theory by adhering to the guidelines outlined in the Scrum Guide. This position embodies the role of a servant leader who is always available to assist the team whenever necessary.

However, a lack of understanding regarding the true purpose of Scrum often leads to the undervaluation of the Scrum master role, resulting in scenarios as previously discussed. However, with a better understanding of Scrum and the responsibilities of a Scrum master, these scenarios can be overcome. Let’s explore what a Scrum master is and how they can significantly improve an organization’s overall efficiency and work culture.

The role of a Scrum master is multifaceted, with the primary responsibility of implementing the Scrum framework in the agile software development process. To accomplish this, the Scrum master must work not only with teams but also with product owners and the organization as a whole.

Scrum master as a Coach

What is the exact role of a coach? Does a Scrum master go out onto the field and play? No, of course not! Similarly, a Scrum master does not need to physically participate in the agile software development process in the lab.

The main task of a scrum master is to train and guide the team to become proficient and self-reliant in managing the development process. Instead of constantly dictating what the team should or shouldn’t do, the scrum master must teach the team Agile scrum project management techniques so that they can produce high-value increments that meet the definition of “Done.”

Scrum master as a Counselor

The development process often involves conflicting perspectives from various stakeholders, leading to chaos and tension. The scrum master’s role is to establish psychological safety for all teams involved so that they can perform optimally and generate innovative ideas.

One of the key responsibilities of a scrum master is to encourage the team to acknowledge their weaknesses, address them, and cultivate a culture of transparency and openness, which is a core value of the Scrum framework. The scrum master can train the team to develop the confidence to express themselves without the fear of being criticized or rejected. This entails creating an environment where all team members feel comfortable sharing their ideas and collaborating openly.

Scrum master as a Collaborator

The scrum master plays an important role as a mediator between the product owner and the project teams. The absence of the product owner can often lead to delays and conflicts in the agile software development process. A competent scrum master, who is a skilled collaborator, can engage the product owner as an active participant throughout the software development process, even with their busy schedules and other obligations. This productive collaboration helps to build a scrum team that learns to trust the process and the leadership of the scrum master.

Scrum master as an Observer

The role of a scrum master requires being a perceptive observer who pays attention to details. They have the ability to closely observe the daily activities of the teams and individual members, which allows them to gain insight into their efficiency and skills.

In addition to being a good observer, a scrum master must also possess strong listening skills. They listen attentively to all stakeholders involved in the project to ensure that their concerns and needs are heard and addressed appropriately.

Scrum master as a Repository of Knowledge

The scrum master is also a valuable source of knowledge for the teams. They possess comprehensive knowledge of the product and the processes involved in agile software development, such as Scrum, Extreme Programming (XP), Kanban, and SAFe.

Having an experienced and knowledgeable scrum master is crucial as they can guide the teams through any challenges or obstacles that may arise during the development process.

Scrum master as a Master Builder of Scrum Culture

The role of a scrum master is crucial in building a strong scrum culture within an organization. Through leadership, training, and coaching, the scrum master helps the organization adopt Scrum effectively and seamlessly, utilizing all of the skills mentioned above. As a master builder, the scrum master lays the foundation for a successful agile software development process.

Scrum master as a Servant Leader

In this post, the significance of agile servant leadership in the agile software development process has already been discussed. The Scrum Guide clearly defines the scrum master as a servant leader whose role is to serve rather than command or control.

As a servant leader, the primary responsibility of a scrum master is to assist teams in becoming self-organized and self-managed. They train teams to deliver efficiently by implementing and supporting various practices such as lean-agile practices, SAFe principles, ScrumXP, and Kanban.

As a servant leader, a scrum master also facilitates collaboration between the team and other teams in the Agile Release Train (ART). Additionally, the scrum master removes any obstacles hindering the development process, ensuring high-value deliveries, continuous and consistent flow, and process improvements.

By being a part of the extended Scrum Master community, the scrum master becomes even more proficient in helping teams communicate, coordinate and cooperate better. Through this training, the organization can achieve its business and delivery goals more efficiently.

Why do Organizations Need an Efficient Scrum Master?

From the discussion, it is clear that the role of a scrum master is often misunderstood, leading managers to assume the role without fully comprehending its unique characteristics. This is often the case for companies that hastily adopt Agile methodologies without a deep understanding of its frameworks, particularly Scrum. Such companies may find themselves unprepared to adopt the Agile mindset and approach.

To avoid this, companies require a scrum master who is a servant leader, possessing years of experience and training in Agile methodologies and in-depth knowledge of Scrum. This will help ensure that the organization is equipped with the necessary skills and mindset to function in an Agile manner, ultimately leading to success.

Conclusion

The role of the Scrum Master as a servant leader for the Scrum team is essential for the success of agile software development. The Scrum Master serves as a coach, collaborator, observer, walking encyclopedia, builder of scrum culture, and a quintessential servant leader. Their primary responsibility is to help teams be self-organized and self-managed, coordinate with other teams, remove obstacles, and ensure high-value deliveries.

However, the role of a Scrum Master is often misunderstood, and some enterprises assume that a regular project manager can take on this role without proper training and experience. Therefore, it is crucial for enterprises to understand the importance of the Scrum Master as a servant leader with an Agile mindset to achieve their business and delivery goals effectively.

 


Here at CourseMonster, we know how hard it may be to find the right time and funds for training. We provide effective training programs that enable you to select the training option that best meets the demands of your company.

For more information, please get in touch with one of our course advisers today or contact us at training@coursemonster.com

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Agile in 2023: Doing vs. Being

Posted on March 21, 2023March 21, 2023 by Marbenz Antonio

Embracing Agile

What Does Agile Do?

Doing agile

“Doing” agile without fully comprehending the reasoning and ethos behind the methodology on an intellectual, emotional, and cultural level entails adhering to all the processes and guidelines without internalizing them.

Once an organization embraces agile software development methodology, it can quickly start to exhibit signs of “doing agile.” The act of doing agile typically appears as follows:

  • The enterprise has adopted an iterative approach, developing projects in incremental steps.
  • The enterprise may utilize the Kanban board or Scrum framework to manage this iterative approach effectively.
  • The team structure is non-hierarchical.
  • Workloads are divided into themes, epics, user stories, and tasks.
  • Agile estimation techniques, such as Gantt charts, are used to estimate and plan tasks.
  • Teams conduct regular stand-up meetings for a set period, sharing their progress and potential impediments.
  • Retrospectives are conducted to continuously identify areas for improvement.

To sum up, “doing agile” can resemble an ostentatious ceremony where everyone adheres to a dress code without understanding the underlying purpose behind it. It can also give the impression that all tasks are being executed flawlessly, yet there is a palpable feeling that something essential is absent, and no one can identify precisely what it is.

Challenges of Only Doing Agile

If teams are merely “doing” agile without fully embracing its principles, an enterprise may encounter obstacles during the project development phase. These difficulties might manifest in the following ways:

  • Regular stand-up meetings become a mechanical routine of reporting status when done without understanding their purpose and spirit, defeating the purpose of agile transformation.
  • Retrospectives are used to make lists of problems instead of arriving at solutions together with a sense of ownership.
  • Team members have less confidence when they don’t fully understand the processes, leading to less satisfaction for customers, the ultimate goal of agile methodology.
  • Overemphasis on processes and tools can create fear in team members, hindering their ability to express themselves and take the lead.
  • Teams caught up in processes and tools often lack mental space to experiment, innovate, and think creatively, leading to a lack of passionate involvement with the product.
  • Even with collaborative infrastructure in place, teams in “doing” mode can hardly collaborate effectively.

We can draw an analogy between “doing” agile and performing a ceremony, such as a marriage or religious ceremony, where actions are taken without understanding their meaning, significance, spirit, and purpose. While it may look good on the surface with music, fancy clothes, and good food, it may not yield the desired results. Similarly, merely “doing” agile may appear glamorous on the surface, but it does not help enterprises achieve the desired business value and technological excellence.

What is Being Agile?

Being Agile

To “be” agile means to practice all of these processes with deep awareness, understanding, and knowledge of agile principles and values. It requires living and breathing agile for any enterprise undergoing agile transformation.

It’s important to understand that being familiar with or practicing agile principles and values isn’t about simply memorizing them. Rather, it’s about internalizing the fundamental principles and values of agile and developing a mindset that naturally thinks, feels, and acts in an agile manner.

To adopt agility as an enterprise, it’s essential to create a customized manifesto based on agile principles and values. As for individuals within the organization, being agile entails not only comprehending the core principles and values of agile but also familiarizing oneself with the enterprise’s tailored manifesto, which is created specifically for the enterprise, by the enterprise, and aligns with its objectives.

In an era where novel phrases such as “modern agile” and “heart of agile” are becoming more prevalent, embodying agility may involve the following:

  • During a regular stand-up, when an impediment is mentioned, a member or a group of members step forward to solve it instead of just discussing it.
  • Teams work iteratively and incrementally, constantly receiving feedback from customers and being open to it.
  • Teams prioritize creating a minimum viable product of value over spending excessive time on planning.
  • Leaders support the individual and professional growth of team members.
  • Leaders provide strategic direction and guidance instead of direct interference in project development.
  • A safe, valued, and respectful environment encourages people to express themselves confidently.
  • A supportive, empowering, and collaborative atmosphere leads to great products, higher customer satisfaction, and greater business value.
  • Teams move away from operating independently and instead transform into cross-functional units, assuming a shared sense of responsibility and ownership.

To build on the previous comparison, “being” agile is akin to conducting a ceremony with complete comprehension of its significance, purpose, spirit, meaning, and intended outcome. It’s a more favorable position for agile practitioners to be in, and it can also be referred to as “walking the talk,” meaning that one precisely does what one says and mean.

Challenges of Only Being Agile

The challenges of solely espousing agility involve talking the talk without walking the walk. This means that while one may possess an in-depth understanding of agile values, principles, and procedures, one may lack the drive to apply or embody them.

For instance, an enterprise may have a leadership team that possesses extensive knowledge of agile techniques, principles, and values, but they may not possess the necessary skills to train their staff. In such cases, “being” agile may prove to be a charade, where everything exists only in the mind and heart, and nothing is put into practice.

Doing Agile vs Being Agile in 2023

Doing Agile vs Being Agile

In 2023, the primary obstacle to agile implementation is striking a balance between doing and being agile. As we’ve observed, achieving the desired agile transformation is not solely a matter of doing or being, and neither is sufficient in itself to accomplish the enterprise’s aspirations.

So, what approach can be taken to bridge the gap between doing and being agile? How can we tackle the issue of doing agile versus being agile in 2023?

What Can We Do to Close the Gap Between Doing and Being?

A well-known Zen koan states that “a coin lost in the river is found in the river.” By utilizing this insightful wisdom to confront the difficulties of doing agile versus being agile in 2023, an enterprise can leverage the 12 principles of the agile manifesto to create a customized master manifesto that aligns with its culture and inclinations.

While each enterprise’s master manifesto may vary, a typically customized manifesto that could help bridge the divide between doing and being may resemble the following:

  • Encouraging teams to become more “effective” by reflecting upon past performance and improving internal processes and communication, in accordance with the 12th principle of the Agile Manifesto.
  • Recognizing that success requires a willingness to change, innovate, and learn in response to project needs.
  • Establishing continuous feedback loops that enable teams to quickly change direction as required by the project.
  • Developing safe and sustainable approaches to accommodate and manage changes that naturally arise during the software development cycle.
  • Incorporating cultural change into the workstream as part of the agile transformation process.

These are a few methods that businesses can use to close the gap between doing and being. Only when the senior leadership is fully aware of what it means to do agile and what it means to be agile in 2023 can the debate between doing agile and being agile be resolved effectively.

Conclusion

Agile methodology has been adopted by organizations worldwide as a way to improve their software development processes and increase their responsiveness to changing requirements. As we look ahead to 2023, it’s clear that Agile is here to stay, but the focus is shifting from simply doing Agile to being Agile.

 


Here at CourseMonster, we know how hard it may be to find the right time and funds for training. We provide effective training programs that enable you to select the training option that best meets the demands of your company.

For more information, please get in touch with one of our course advisers today or contact us at training@coursemonster.com

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Agile and DevOps: Dynamic Solutions for Overcoming Hurdles in Modern Business

Posted on March 21, 2023 by Marbenz Antonio

Agile Offshore Software Development Approach for your Business

Modern Business Hurdles

Many aspects of our lives are viewed as polarities, with our minds and hearts finding it easy to see things as divided. However, spiritual teachings have long reminded us that division is often just a perception and not the complete truth. It is intriguing to consider how this ancient wisdom still holds relevance in the rapidly evolving world of technology and information.

In the early 2000s, the Agile methodology gained significant popularity due to its ability to improve customer-vendor interactions and communication, resulting in increased business benefits. It quickly became an essential aspect of IT software development processes, providing a sturdy foundation to prevent project failures and delays.

Despite its benefits, the Agile methodology did not address the challenges faced by operations teams responsible for delivering and managing the software products developed by the development team. To bridge this gap, the DevOps concept emerged as a solution, facilitating better collaboration and communication between development and operations teams.

Agile and DevOps have emerged as modern solutions to address various business challenges, both classic and contemporary. However, they are often viewed as competing approaches. In this blog, we will explore the key differences between Agile and DevOps, helping you understand their respective meanings and determine which approach is best suited for your business needs.

Agile vs DevOps: An Introduction to Contemporary Approaches

Let us begin with Agile Software Development Methodology.

In the famous book, Digitizing Boardroom: The Multifaceted Aspects of Digital Ready Boards, Pearl Zhu writes: “Agile is more a “direction,” than an “end,” a philosophy and mindset at board level.”

Agile is built upon twelve fundamental principles, with various frameworks such as Scrum, Crystal, Lean, Kanban, and DevOps being key components of this philosophy for software development.

DevOps utilizes a range of services, tools, and applications that enable teams to develop an operational strategy to manage complex projects. These strategies and systems share a common goal of ensuring end-user satisfaction by responding promptly to evolving demands. This is achieved through the continuous adaptation of code.

While DevOps has its roots in Agile and Lean practices, it is not identical to Agile. Rather, DevOps is a software delivery methodology that aims to establish a supportive and sustainable coding environment for developers, enabling them to work effectively.

DevOps is often considered a mindset or approach that prioritizes the optimization of the software development process, which includes Agile development practices. To achieve this goal of faster software delivery, automation is a key strategy utilized by DevOps. Organizations that adopt DevOps must train their teams to embrace this mindset, ensuring the timely delivery of high-quality products.

Agile vs DevOps: The Difference

From this brief overview, it is evident that Agile and DevOps are distinct methodologies for software development, both aimed at enabling a smooth development process in a fast-paced coding environment. However, their differences emerge primarily after the development phase of the product. In the following sections, we will explore the inherent differences between Agile and DevOps.

Area of Difference Agile DevOps
Processes Agile consists of processes like Scrum and sprints. DevOps is all about actual technical practice.
Communication Agile is about communication between the developers and the end users. DevOps is about more internal communication between the teams involved in the project cycle
Way of Communication When Agile does internal communication, its purpose is to recognize and resolve issues with specific scrum methodologies. It prefers to use resources that encourage project management and collaboration to resolve issues. DevOps is more about fixing issues quickly and that too in real-time. In order to achieve this, DevOps preferred to automate deployment and track errors in real time. It simply does not hesitate to use automation even for mundane tasks so there is more focus on the high-end task. This approach eventually ensures that all the tasks are indeed running on the same fast-paced track.
Focus Agile focuses more on development. DevOps focuses more on continuous integration.
Philosophy The philosophy of Agile is about making customers totally satisfied by adding value to the product. DevOps is about creating products that have sustainable business value.
Methodology Agile methods prefer to create, assess, and evaluate the software code. DevOps methods revolve around improving the software code constantly and consistently.
Human resources Agile methods need experts at every stage of software development. For example, any agile framework would assign an expert for its development and testing stages. DevOps assign engineers that are responsible for overseeing a specific software development cycle. They are tasked with designing a specific software development cycle that ensures consistent delivery as well as the development of software systems.
Technique Agile unapologetically emphasizes the use of the empiricism technique. This technique involves observation, adaptation, and examination with the highest transparency. DevOps prefers to focus on predictive measures during software development which makes the stakeholders more in control of the process.
Strategies Agile believes in reducing e-waste and adhering to lean practices. DevOps implement cost-cutting measures to deliver software systems in a timely manner
Feedback Agile invites consumer feedback and gives itself time to process the feedback. DevOps demands internal and immediate feedback.

Using Agile & DevOps Together as a Solution

Before delving further into how the differences between Agile and DevOps can benefit the software development process, it’s worthwhile to consider how these two methodologies can be combined.

Both Agile and DevOps share a common goal of achieving faster, continuous development and deployment. By working together in harmony, they can achieve this purpose beyond expectations, instead of conflicting with each other. For example

  • DevOps places a greater emphasis on automation, which can significantly enhance the effectiveness of any development approach or methodology, including Agile. In this sense, DevOps can be viewed as a complementary approach to Agile.
  • DevOps has a greater focus on business considerations, whereas Agile is more centered around meeting the needs of customers. By striking the right balance between these two perspectives, the entire development process can be transformed with remarkable results.
  • Developers can quickly and effectively address the ever-changing needs of consumers.
  • Agile has made significant strides in minimizing the gap between consumers’ changing needs and the delivery of relevant solutions. DevOps can enhance and complement these efforts by enabling faster and real-time delivery of software solutions.

In a world where technology has become ubiquitous, the strong collaboration between Agile and DevOps offers the potential for improved software products that are also more secure. Enterprises are encouraged to embrace this partnership to enhance their reputation with consumers and increase their business value in the marketplace.

Benefits of Using Agile With DevOps for Software Development

After considering the conversation, it becomes evident that two seemingly distinct software development methodologies can complement each other effectively if utilized appropriately. Let’s delve into the significant advantages of this excellent collaboration between Agile and DevOps.

1. Greater Flexibility

While Agile is known for its adaptability, it can be a lengthy process to reach a functional product in the testing phase. DevOps can provide valuable assistance in ensuring a smooth and timely transition of the software into the production stage.

2. Cessation of Silos

On occasion, the implementation of Agile in the production environment can lead to the formation of isolated groups. However, the integration of Agile and DevOps results in a comprehensive approach to the development, delivery, and enhancement of the final product. This fosters a collaborative environment where there are no longer isolated groups, but rather a cohesive community working towards common values and objectives in unison.

3. Fewer Bugs and Risks

By merging Agile and DevOps, each release becomes less risky and more valuable, ultimately leading to greater visibility and security.

4. Higher Consumer Satisfaction

When a team can respond rapidly, it leads to increased satisfaction, as consumers are pleased to receive a product that caters to their evolving requirements quickly and efficiently.

5. Greater Employee Engagement

When silos are eliminated, employees are motivated to engage in more meaningful and collaborative interactions. When employees are fully engaged and communication is unrestricted, it has a positive impact on the overall quality of the product.

According to a survey conducted by Coleman Parkes, which involved 1,770 senior business and IT decision-makers at large enterprises across twenty-one countries in the Americas, EMEA, and APJ regions, the implementation of the Agile and DevOps combination in software development processes resulted in:

  • 75% of respondents experienced better employee recruitment and retention
  • 45% increase in employee productivity
  • 29% increase in consumer satisfaction
  • 78% increase in customer experience.

The surveyed enterprises had reported annual revenues exceeding US$1 billion (or US$0.5 billion in some smaller economies).

Things to Consider When Integrating Agile with DevOps

When integrating the Agile methodology with your DevOps team, there are a few essential considerations to keep in mind:

  • Improve your team’s workflow to ensure that the product owner, scrum master, and project manager are not solely focused on the software development process, but also on the delivery and maintenance aspects.
  • Defining the Product Lifecycle
  • DevOps Adoption in every sprint
  • Including QA in each phase and stage of integration
  • Implement service backlog under DevOps
  • Leveraging the right tools
  • Automation of workflow
  • Keep documentation on track, and always
  • Measurement and Analysis

Conclusion

The integration of Agile and DevOps methodologies has proven to be a dynamic solution for overcoming various challenges in modern business. By merging the two approaches, organizations can achieve a more comprehensive and streamlined approach to software development, resulting in higher-quality products delivered efficiently and effectively. Furthermore, this collaboration creates a more collaborative and engaged workforce, promoting increased satisfaction and productivity. As evidenced by recent surveys, the benefits of Agile and DevOps integration are clear, making it a valuable strategy for organizations seeking to succeed in the fast-paced, ever-evolving world of modern business.

 


Here at CourseMonster, we know how hard it may be to find the right time and funds for training. We provide effective training programs that enable you to select the training option that best meets the demands of your company.

For more information, please get in touch with one of our course advisers today or contact us at training@coursemonster.com

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Using the Power10 Chip to Speed Up AI Inferencing

Posted on March 20, 2023March 20, 2023 by Marbenz Antonio

IBM Archives - The Next Platform

An inferencing model refers to a type of model that has been trained to identify patterns of interest in data, with the goal of gaining insights from the data.

Compared to training an artificial intelligence (AI) model, inferencing doesn’t require as much computing power. As a result, it’s feasible and even more energy-efficient to perform inferencing without additional hardware accelerators, like GPUs, and to do so on edge devices. It’s not uncommon for AI inferencing models to run on smartphones and similar devices using just the CPU. In fact, many picture and face filters found in social media phone apps rely on AI inferencing models.

IBM’s Power10 chip

IBM was a trailblazer in incorporating on-processor accelerators for inferencing into its IBM Power10 chip, which it dubbed the Matrix Math Accelerator (MMA) engines. By doing so, the Power10 platform is able to outpace other hardware architectures in terms of speed without requiring the use of additional GPUs, which would consume more energy. This means the Power10 chip can derive insights from data more quickly than any other chip architecture while consuming significantly less energy than GPU-based systems. That’s why it’s an optimal choice for AI applications.

When using IBM Power10 for AI, particularly for inferencing, AI DevOps teams don’t need to exert any additional effort. This is because data science libraries, including openBLAS, libATen, Eigen, and MLAS, among others, have already been optimized to utilize the Matrix Math Accelerator (MMA) engines. Consequently, AI frameworks that leverage these libraries, such as PyTorch, TensorFlow, and ONNX, are already able to take advantage of the on-chip acceleration. These optimized libraries can be accessed through the RocketCE channel on anaconda.org.

IBM Power10 can accelerate inferencing by utilizing reduced-precision data. Rather than using 32-bit floating point data, for instance, the inference model can be fed with 16-bit floating point data, which enables the processor to process twice as much data for inferencing simultaneously. This approach can be effective for some models without compromising the accuracy of the inferred data.

Inferencing is the final phase of the AI DevOps cycle, and the IBM Power10 platform was purposefully designed to be AI-optimized. As a result, clients can extract insights from data in a more cost-effective manner, both in terms of energy efficiency and by reducing the requirement for additional accelerators.

Conclusions

Leveraging the IBM Power10 chip can significantly accelerate AI inferencing while reducing energy consumption and the need for additional accelerators. The Matrix Math Accelerator (MMA) engines built into the chip can enhance the speed and efficiency of inferencing processes without requiring any additional effort from AI DevOps teams. Furthermore, the ability to process reduced-precision data can further enhance the performance of the inferencing model without sacrificing accuracy. All of these factors make the IBM Power10 chip an ideal choice for clients seeking to extract insights from data in a cost-effective manner.

 


Here at CourseMonster, we know how hard it may be to find the right time and funds for training. We provide effective training programs that enable you to select the training option that best meets the demands of your company.

For more information, please get in touch with one of our course advisers today or contact us at training@coursemonster.com

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Get your Cloud Access Management Data and Examine it

Posted on March 20, 2023March 20, 2023 by Marbenz Antonio

3 Steps to Implement Identity & Access Management | OneLogin Blog

As an IBM Cloud account holder, it’s your responsibility to establish and supervise access management for your cloud resources. They discussed methods for obtaining information on IBM Cloud account privileges and enhancing security by detecting inactive identities. In this blog post, we’ll provide an overview of available APIs that enable you to acquire identity and access management (IAM) and resource data. Following that, we’ll demonstrate how to examine this security data. By utilizing these insights, you can enhance the security of your IBM Cloud account and its resources.

Numerous techniques exist for analyzing access management data, but our preferred method is to extract the data and save it in a relational database. This enables us to merge data from various origins and execute SQL queries, facilitating the creation of security reports.

Overview of IBM Cloud APIs for platform services.
Overview of IBM Cloud APIs for platform services.

Overview: Access management data

If you have experience working with IBM Cloud and have explored security and compliance in the past, you might already be familiar with all the resources listed below for enhancing account security:

  • Activity data logged to Activity Tracker.
  • Runtime logs found in Log Analysis.
  • Security posture analysis performed by the Security and Compliance Center.
  • IAM reports on inactive identities and inactive policies.

Apart from the resources mentioned above, there exists data related to the account, its resources, user and service IDs, and their permissions. We refer to this data as “access management data” in this article. There are numerous ways to access and retrieve this data, including through the IBM Cloud console (UI), command line interface (CLI), and other interfaces. However, we will concentrate on the Application Programming Interfaces (APIs) for the IBM Cloud platform services in this article (as displayed in the screenshot above). Their documentation is available in the API and SDK reference library under the Platform category.

The key IBM Cloud APIs relevant to access management data are as follows:

  • User Management to retrieve a list of users in the cloud account to analyze
  • IAM Identity Services to look into service IDs, trusted profiles, and API keys
  • IAM Access Groups for details on access groups and their members
  • IAM Policy Management to analyze access policies of access groups, service-to-service authorizations, and access roles
  • Resource Manager for details on resource groups (which are often referenced in access policies)
  • Resource Controller to retrieve information about service instances

Although there are other APIs accessible, the ones listed above are the primary ones. These APIs provide a (mostly static) overview of the security configuration by collecting data. This overview is similar, in a general sense and disregarding specific details, to the evaluation performed by the IBM Cloud Security and Compliance Center.

To use each of the API functions, an IAM access token is required, and each returns a JSON data set. However, the true worth of these APIs is in combining the data they provide to create a comprehensive view of the security setup – similar to assembling a puzzle from numerous pieces. This is the first step toward security analysis. The data from all APIs can either be held briefly in memory (for generating a few reports) or persisted for more in-depth analysis. They chose to persist the data by breaking down the JSON objects into relational tables. This enables us to utilize SQL queries and leverage their expressive capabilities for analysis.

It’s worth noting that the analysis we perform does not encompass any dynamic membership rules or context- or time-based access decisions. Such decisions necessitate more dynamic data and are made during IAM processing. We do not aim to replicate IAM decisions as they are highly contextual and dynamic. Instead, their analysis helps in identifying potential areas of concern within the security setup that may require further investigation and possible enhancement.

Retrieve and store

To construct our foundation using access management data, they began by transforming various JSON objects into relational tables. Several JSON objects have nested data, such as when listing policies, where the results include metadata, subjects, roles, and resource information associated with the policy. Consequently, their data store has four tables related to policies. Similar transformations are required for other API results, resulting in the database schema illustrated below:

Entity Relationship diagram for the database schema.
Entity Relationship diagram for the database schema.

They decided to use Python to retrieve and store the data by leveraging pre-existing code from their past projects. Depending on the API function, retrieving data may necessitate paging through result sets. Typically, a single result is limited to 100 objects. Some API functions require additional parameters for obtaining enriched results, which include supplementary information that is beneficial for security analysis.

The code employs SQLAlchemy, which is a Python database toolkit, to interact with the data store. This provides the flexibility to switch between different backend databases, such as SQLite, PostgreSQL, or Db2 on Cloud, with ease.

Analyze cloud access management

Now that they have established the data store, they can proceed with the analysis of the cloud access management data. By consolidating data that is typically dispersed across different console pages or requires multiple API calls/CLI commands, they can effortlessly address security-related inquiries, such as:

  • Which cloud service instances are referenced in access policies but do not exist?
  • Which cloud service instances exist but are not used in any access group and their policies?
  • Which users (or service IDs or trusted profiles) are not a member of any access group?
  • Which access groups do not have any policies with Reader or Viewer roles?
  • Which access groups do not reference any region or resource group in their policies?

The SQL queries required to answer the above questions can be executed from a Python script in a Jupyter or Zeppelin notebook, or any other SQL client. A section of a basic text-based report generated by a straightforward Python script is depicted in the screenshot below. The associated SQL statement incorporates multiple tables from our data store using join operations:

Report generated on existing IBM Cloud IAM Access Groups.
Report generated on existing IBM Cloud IAM Access Groups.

Conclusions

Analyzing cloud access management data is crucial to improve the security of your IBM Cloud account and its resources. The IBM Cloud platform services provide a set of APIs that allow you to obtain identity and access management (IAM) and resource data, which can be analyzed to gain insights into your cloud security setup. By combining data from multiple sources and running SQL queries, you can generate security reports and answer important security-related questions. Using tools like Python and SQLAlchemy, you can easily retrieve and store the data in a relational database, enabling deeper analysis and reporting. By taking advantage of these resources, you can enhance the security of your IBM Cloud account and better protect your resources.

 


Here at CourseMonster, we know how hard it may be to find the right time and funds for training. We provide effective training programs that enable you to select the training option that best meets the demands of your company.

For more information, please get in touch with one of our course advisers today or contact us at training@coursemonster.com

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Importance of Supply Chain Optimization

Posted on March 20, 2023March 20, 2023 by Marbenz Antonio

What is Supply Chain Optimization? Why it is important?

The pandemic has highlighted the physical supply chain challenges, leading organizations to acknowledge dynamic supply assurance as an essential capability for their business. In the coming years, companies reliant on supply chains, including consumer packaged goods (CPG) and retail businesses, will prioritize supply chain optimization to address significant industry issues. The need for convenience and personalized experiences, growing concern over the environmental impact of consumption, and uncertainty surrounding trade disruptions and cost fluctuations are among the obstacles that can be overcome through the implementation of more connected, flexible, and sustainable supply chains.

By adopting the latest digital technologies, supply chain leaders can create the necessary flexibility to accommodate emerging consumption models, presenting a significant opportunity for driving change.

Here are some examples of business outcomes and key performance indicators (KPIs) that companies have realized through the implementation of supply chain optimization:

  • $4.2 million in new profit from improved order management
  • $6.4 million in savings from improved supply chain operations
  • Planning Analytics improvements reduced budgeting efforts by 63% and forecasting efforts by 70%​

Given the criticality and relevance of the subject matter, we plan to release a series of eight articles. These articles will highlight real-world examples sourced from various analysts and organizations such as Gartner, McKinsey, Harvard Business Review, IDC, and IBM Institute for Business Value, all of which are anchored in customer implementations of IBM and Red Hat. Each article will commence with an explanation of the business problem, along with an overview of the obstacles and business drivers that organizations encounter. They will then offer:

  • An action guide based on The Action Guide in the Own your transformation survey of 1500 CSCOs across 24 industries
  • An overview of the solution
  • A detailed schematic(s) of the use cases and a list of the technology used in the solution

This marks the inaugural article of our series, with the upcoming posts delving deeper into the topics outlined below.

Supply chain optimization

Numerous entities, including retailers and manufacturers, are currently investigating methods to promptly comprehend and respond to market shifts. They aim to balance safeguarding margins, optimizing store and warehouse capacity, and fulfilling delivery demands. These sourcing choices have the potential to substantially boost profits, particularly during peak periods. Furthermore, organizations are contemplating ways to establish more environmentally responsible footprints by redefining their approach to sustainability on an enterprise-wide scale.

Demand risk

Demand risk can be viewed from two perspectives: understock and overstock.

Understock pertains to inadequate inventory levels to meet the current demand. This encompasses a shortage of inventory for immediate or upcoming use to fulfill the demand. The outcome is unsatisfied customers who are either unable to place an order due to product unavailability or receive incomplete order fulfillment. This situation commonly referred to as “stock out,” typically results in a loss of 4% to 8% of total sales. It is also a missed opportunity to engage customers in alternative ways, such as through upselling or cross-selling. Key performance indicators (KPIs) related to understock or stock-out situations include inventory turnover rate, days on hand, and lead time (the duration required to procure additional inventory from a supplier).

Overstocking, on the other hand, implies having a surplus of inventory beyond current and future demand requirements. This leads to supplementary expenses for storage, bookkeeping, and potentially disposing of the excess inventory at a discounted rate or even destroying it. While the consequences of understocking are typically evaluated in terms of customer satisfaction and loss of future prospects, overstocking has a direct influence on the company’s bottom-line costs and profitability. Pertinent key performance indicators (KPIs) associated with overstocking include holding costs, dead stock (items in stock that fail to sell), and inventory turnover rates.

Loss and waste management

When it comes to lose and waste management in the context of inventory optimization, a crucial aspect is dealing promptly with unforeseen or unplanned circumstances that lead to inventory items becoming damaged or spoiled. If the situation is addressed and resolved within a specific timeframe, there may be an opportunity to salvage the product. However, in other instances, the damage is irreversible, and the item must be deemed unusable. Such incidents causing damage or spoilage are usually unforeseeable and beyond the control of the business. They are external factors that cannot always be anticipated or prevented.

To underscore the significance of inventory optimization for all types of businesses, we will concentrate on two primary scenarios involving unforeseen exceptions:

  1. Environmental exceptions, such as power outages or temperature fluctuations, that can result in potential spoilage and impact the saleability of the product.
  2. Product contamination or recall incidents, such as a foreign object or bacterial contamination may have occurred earlier in the supply chain or processing stages.

Product timeliness

At some point, food items and ingredients as well as manufactured goods and parts will reach their expiration date or become unusable due to decay and deterioration. These measures can be quantified. In the food industry, there are different types of dates and labels found on the packaging, each with its own meaning. The USDA and FDA have defined a range of standard labels and their corresponding explanations, which are detailed in Michigan State University’s guide on Expiring Products – Food & Ingredients.

With a few exceptions, most food products don’t have an expiration date. Instead, terms like “best if used by,” “use by,” “sell by,” “freeze by” and “guaranteed fresh” are used to indicate the optimal period during which the product should be consumed or frozen to maintain its best quality. These labels don’t necessarily reflect food safety standards, although many stores will avoid selling products past their sell-by date in the U.S.

Perfect order

Efficiently managing inventory is crucial for any business that deals with physical goods and is responsible for maintaining, repairing and operating supplies. The inventory management process comprises various procedures that impact the company’s bottom line, such as ordering, receiving, storing, tracking, and accounting for all the goods sold. This process is a vital component of supply chain management. In this use case, we will examine how a company can respond to an imperfect order and improve customer responsiveness by:

  • Intelligent promising
  • Optimization of user expectations with improved demand forecasting
  • Automated responses

Intelligent order

Last-mile delivery also referred to as last-mile logistics, is the transportation of goods from a central distribution hub to the final delivery destination, typically the customer’s door. The primary objective of last-mile delivery logistics is to efficiently and accurately deliver packages to customers. The last mile can be particularly challenging, especially for bulky or large items, as it involves getting the goods from a transportation hub to their ultimate destination, which may include installation and configuration. Delivery is a crucial aspect of ensuring a positive customer experience. Intelligent ordering involves utilizing inventory management systems and artificial intelligence (AI) to optimize last-mile delivery processes.

This approach can lead to the following benefits for businesses:

  • Decreased waste
  • Order optimization
  • Reduced cost

Consumers benefit with:

  • Delivery promises fulfilled
  • Proof of delivery

Sustainable supply chain

Balancing the need to operate a financially-sustainable business with the imperative to protect the planet provides an opportunity for companies to differentiate themselves. With the Earth rapidly warming, businesses in various industries have adapted their business models to ensure a sustainable future that balances profit with environmental responsibility. To achieve this, companies are re-evaluating their supply chains, switching to more sustainable source materials, and scrutinizing travel requests. In the quest to reduce emissions, consumption, and waste, businesses are exploring all options.

Some examples of how businesses are integrating sustainability into their operations include:

  • Enhancing energy management efficiency by adopting renewable energy sources and monitoring carbon footprint.
  • Installing infrastructure that minimizes carbon emissions conserves water resources and eliminates waste.
  • Operating agile and efficient supply chains that support circular economy, minimize waste generation, promote sustainable consumption and preserve natural resources.
  • Facilitating sustainable development by evaluating potential risks, enhancing resilience, and complying with relevant regulations and development objectives.

Summary

The concept of supply chains has progressed from being a relatively specialized matter concerning manufacturing companies and retailers to one that even consumers are highly cognizant of. This series will delve into the subject matter and provide details on various aspects of enhancing supply chains.

 


Here at CourseMonster, we know how hard it may be to find the right time and funds for training. We provide effective training programs that enable you to select the training option that best meets the demands of your company.

For more information, please get in touch with one of our course advisers today or contact us at training@coursemonster.com

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Advancing Your ITIL 4 Knowledge Beyond the Foundation Level: Enhancing Career Opportunities and Improving Business Success

Posted on March 20, 2023 by Marbenz Antonio

What's Covered in the ITIL Lifecycle Part 2 | Multimatics

Why is ITIL 4 Foundation worth studying for IT professionals and what benefits can they derive from it? In the technology industry, where services are at the core of most operations ranging from cybersecurity to machine learning, IT service management (ITSM) is a fundamental skill set. Thus, having a grasp of ITSM concepts and principles can provide a strong foundation for delivering value and achieving success.

IT job postings often include ITSM and ITIL as either a preferred or mandatory requirement, enabling professionals to be equipped with the necessary concepts and language to communicate effectively with peers and clients.

ITIL 4 Foundation can be likened to a hotel buffet, where you are presented with an overview of what’s available, and depending on your preferences, you can choose what to delve deeper into. It provides a fundamental understanding of ITSM, setting a solid foundation of skills and knowledge that can be leveraged to drive change within an organization. However, it’s important to note that this is just the beginning of the learning journey, and there’s more to explore beyond the Foundation level.

Upskilling to ITIL 4 Managing Professional and Strategic Leader levels

Technology professionals face numerous challenges in today’s world, such as the widespread adoption of cloud strategies, the increasing impact of AI across industries, the emergence of quantum computing, and the mainstream adoption of agile development. These developments can place significant pressure on professionals to remain flexible and willing to challenge conventional practices continually. Additionally, the expectations of customers and businesses have shifted, further compounding these demands.

The advanced ITIL 4 courses and certifications that lead to the Managing Professional or Strategic Leader designations are structured around themes like “Create, Deliver and Support” and “Direct, Plan and Improve”.

Organizing the advanced level ITIL 4 courses around themes is crucial as it equips learners to tackle both known and unknown challenges, without imposing rigid work methods. By teaching general strategies and approaches, practitioners are empowered to adapt their practices to suit their organization’s specific needs.

Understanding the customer journey with ITIL 4

ITIL 4’s advanced modules provide exclusive skills, knowledge, and competencies, including the concept of the customer journey.

In today’s landscape, where IT organizations are no longer limited to serving internal business customers but also external ones, IT and digital services have become critical components of business operations. As a result, technology professionals must comprehend the customer profile and engage with them directly through the IT or digital services they offer.

The ITIL 4 Specialist: Drive Stakeholder Value module prioritizes stakeholder value and customer journey, aiming to deliver exceptional services that leave a lasting impression on customers.

The ITIL 4 Leader: Digital and IT Strategy module provides practitioners with insights into the distinction between digital and IT strategies and equips them with the skills to engage in meaningful conversations about organizational transformation. The material covered in this course is guaranteed to broaden perspectives and provide valuable knowledge, particularly for professionals involved in designing, implementing, and enhancing digital strategies.

ITIL 4: Complementing other methods

When evaluating the IT services provided to an organization, it is essential to consider value streams, which encompass the complete lifecycle of a service, starting from its ideation to its deployment and usage as something valuable to both the business and the customer.

Numerous methodologies and frameworks, such as Scrum, DevOps, and ITIL, address various components of the value stream, and there may be some overlap between them. Rather than attempting to replace one with the other, the objective is to selectively incorporate advantageous elements from each methodology and framework in a mindful manner to enhance the value stream.

Modern technology professionals acknowledge the convergence of various work methodologies and the importance of collaboration, not only within the technology department but across the enterprise. Nevertheless, in my experience of training individuals, they are often uncertain about how and where to initiate this collaboration.

The ITIL 4 Managing Professional and Strategic Leader courses comprise essential knowledge that enables and empowers service management professionals to adapt and evolve. With a significant number of professionals possessing this knowledge, it becomes possible to drive organizational change on a larger scale.

Planning a learning path from ITIL Foundation

There are two approaches that practitioners can take when planning to pursue the higher-level modules of ITIL 4:

To begin with, if one aims to acquire contemporary IT service management expertise through ITIL 4, it is essential to incorporate a diverse range of courses. These courses have a coherent structure that enables professionals to comprehend the broader framework, but some modules may be more relevant to certain job roles. In the end, completing all the modules would aid in the comprehensive development of the IT professional.

Another approach to studying higher levels of ITIL 4 is to identify the pain points within your organization and determine the necessary skills and knowledge needed to address them from a business perspective. By doing so, you can improve your professional capabilities and help your organization. However, deciding which courses to take can be a challenging decision. That’s why it’s recommended to reach out to an Accredited Training Organization (ATO) for advice. A reputable ATO will aim to empower individuals by guiding them in understanding what is available and what would be beneficial for their specific needs.

Conclusion

Advancing your ITIL 4 knowledge beyond the foundation level is essential for enhancing your career opportunities and improving business success. IT professionals today face a constantly evolving landscape of technological advancements and changing business needs, which requires them to be adaptive and knowledgeable. The higher-level modules of ITIL 4 provide practitioners with advanced skills, knowledge, and competencies, including the concept of customer journey and stakeholder value, digital and IT strategy, and value stream mapping. These modules can help overcome organizational pain points and lead to wider organizational change. Whether you take a holistic approach to study all modules or focus on specific pain points within your organization, there are various resources available to help guide you through the process. With a critical mass of ITIL 4 certified professionals in an organization, the benefits are clear – not only for individual career growth but also for business success.

 


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Posted in ITIL 4Tagged ITIL, ITIL 4Leave a Comment on Advancing Your ITIL 4 Knowledge Beyond the Foundation Level: Enhancing Career Opportunities and Improving Business Success

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